Title: General Catering Assistant 26 hours Per Week (over 4 days) out of 7 flexible
Location: Ffordd Amazon, Swansea, SA1 8QX
Salary: £12.92 per hour
Benefits
* 28 Days holiday including bank holidays (pro rata)
* Birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on Perkbox app – high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
At BaxterStorey we are looking for a General Assistant who strives to exceed expectations at every turn, delivering genuine hospitality and impeccable service.
Job Description
* Service: Serve food and beverages to guests in a friendly and professional manner. Ensure guests' needs and requests are efficiently and effectively addressed.
* Customer Service: Provide excellent service by being attentive to guests' needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
* Teamwork: Collaborate with all colleagues to ensure the smooth flow of operations and contribute to creating an inclusive and safe working environment.
* Adherence to Regulations: Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
* Cleanliness: Maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
* Have a contagious passion for food and/or customer service.
* Draw satisfaction from working within a collaborative and inclusive team environment.
* Ability to adapt to challenges and opportunities with a solution‑oriented perspective.
* Previous experience in a similar role, especially in the food service industry, is often a plus.
* Some knowledge of food safety and sanitation practices.
* Works according to the BaxterStorey core values.
Equal Opportunity Statement
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims to have the most inclusive culture in hospitality.
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