Role Title: Head of Technical Excellence
Salary: circa £70,000 plus benefits
Location: UK, Home-Based with European travel required (30–40%)
Our client is an entrepreneurial, rapidly growing Field Service business, in the Facilities Management and Property Services sector. They are seeking a strong technical leader to shape and enhance the organisation’s technical standards and capability.
As Head of Technical Excellence, you will play a key role in developing and embedding the Group’s technical competence framework and supporting the growth of the Technical Academy as a centre of excellence. You will be responsible for driving consistent technical standards, accreditation, and frontline competence across multiple countries and service lines.
Working closely with the Head of L&D, you will take ownership of technical content, standards, accreditation, and the field competence model, ensuring alignment with the wider learning strategy.
International travel is approximately 30–40%, planned across the year.
In this role, you will:
• Support the development and rollout of a Group-wide technical competence framework
• Help define and maintain clear technical standards across operational roles and service lines
• Contribute to technical due diligence and post-acquisition integration activities
• Support the development of the Group Technical Academy as a centre for technical capability
• Partner with the Head of L&D to align technical programmes with learning platforms and delivery methods
• Secure and maintain relevant external accreditations across the UK and EU
• Work with operational leaders to uphold strong technical and safety standards
• Deliver technical training, workshops, and specialist programmes, and contribute to curriculum development
• Promote best practice and continuous improvement in technical delivery
• Support the development of technical career pathways in collaboration with HR and leadership teams
Candidate requirements:
• Experience in technical training, competence development, or technical leadership within a regulated service environment
• Proven track record of building structured technical training or competence frameworks
• Strong understanding of accreditation and certification processes
• Deep technical credibility within environmental services, food safety, facilities management or health & safety
• Experience operating across multiple countries or regions and ability to travel as required
• Excellent written and spoken English, with the ability to produce clear technical documentation and deliver training to professional audiences
• Experience in a high-growth international service business
• Experience building or modernising a technical academy
• Training or instructional design qualifications beneficial
If this sounds of interest, please send your CV in Word format, quoting reference J-24395/LT/ED detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch.
We regret that due to the high volume of responses, only those candidates who are progressing to the next stage will be contacted.