Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
Our Leadership Structure supports our clinical teams to work closely with partners at place level alongside strengthening clinical and professional leadership. We are also developing a clinical transformation programme alongside our partners to enhance the clinical outcomes our service users experience as well as continuing to improve experience of care.
The role will provide the operational leadership to our inpatient and crisis services with central locality of NSFT. This will involve close working with our system partners across central including NNUH and EEAST, and across several individual teams within NSFT.
The post holder will provide operational leadership to drive improved performance across our crisis pathways, and support improved flow through our inpatient wards, whilst ensuring a high level of quality of service is maintained.
As part of the central locality leadership team, the post holder will demonstrate supportive and compassionate leadership whilst embedding accountability and a focus on improvement.
Main duties of the job
The Associate Director of Operation will work closely with the Associate Director(s) of Nursing and Associate Medical Director(s) to ensure that high quality care is delivered within the Locality services and providing professional leadership to operational colleagues across the locality.
You will promote a culture of learning and openness and ensure clinical staff have the knowledge, capability, systems and support to deliver evidence based care and embed lessons learned in practice for the improvement of patient experience.
Working for our organisation
We are looking to appoint an individual who has a passion for our work and a track record of achievement in influencing colleagues and partners to deliver high quality care. We are seeking an inspirational and compassionate leader who will develop their teams to provide outstanding care.
If you have a reputation for leadership, people development, quality and improvement alongside a passion for improving outcomes with a focus on equity and inclusion to ensure that mental health provision has parity across our partners, then please do consider applying for this role.
We are determined to create a safer, kinder and better organisation.
Detailed job description and main responsibilities
Please visit our Facebook and Twitter page @NSFTjobs
Person specification
Qualifications
Essential criteria
* Degree level education supplemented by postgraduate study and management or clinical experience to master's degree level or equivalent.
Desirable criteria
* Other professional qualifications relevant to the role
Experience
Essential criteria
* Successful recent achievement record within a large, complex, NHS environment
* Successful recent experience of leading and managing transformational change, and service redesign, including staff consultation and engagement
* Able to demonstrate an understanding and experience of motivating people and transforming services
Desirable criteria
* Engaging with appropriate stakeholders to shape delivery of healthcare services
Skills
Essential criteria
* Strong and credible leadership skills
* Ability to use influencing and negotiating skills, including in situations of controversy and conflict
* Demonstrable knowledge of NHS information systems, data sources and benchmarking resources
Knowledge
Essential criteria
* Well-developed understanding of health service issues
* Good understanding of current emerging health issues, commissioning systems and performance standards
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
Disclosure and Barring Service Check
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.