My client, based in Haddenham, is looking for a Hire Controller to join their team.
As Hire Coordinator you will be:
* Delivering an industry leading customer experience
* To manage incoming customer telephone and email enquiries, first point of call for customer’s making enquiries.
* Identifying the correct solution to the customers requirement with support from the technical department
* Creating, delivering, and following up on customer quotations completing all required paperwork and documentation
* To negotiate the commercial elements of the proposed solution with the customer by phone with a view to successfully securing the order
* To convert incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer
* To bring the customer to a positive decision securing the order and processing all the required paperwork and documentation for equipment and operators where required
* Creating customer contracts and coordinating delivery of the correct solution at the agreed time and date
* Maximizing fleet efficiency by allocating equipment, utilizing assets in other locations and arranging inter depot transfers
* Working closely with field sales to highlight and follow up on strong potential opportunities
* Managing several individually allocated key customers
The successful Hire Coordinator will ideally have:
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