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Service Delivery Manager, south west london
Client:
Location:
South West London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
26.08.2025
Expiry Date:
10.10.2025
Job Description:
I'm looking for an experienced, customer-centric Service Delivery Manager to join one of Europe's largest organisations!
Duration: Initially till the end of October
You'll manage a variety of suppliers and third parties who help to deliver top-class service to this organisation's clients, with autonomy and responsibility to do so in your own way. Your role will include managing service review meetings, working on feedback loops, ensuring compliance, and ensuring the delivery of effective, efficient, value-led services.
What you'll do:
* Own the service delivery to support customers and colleagues across multiple clients and industries.
* Build strong relationships with all levels of stakeholders to ensure the agreed service levels are met, resulting in highly satisfied customers.
* Act as a trusted technical contact, providing advice on potential solutions to issues or problems.
* Manage third-party suppliers and drive service improvements and quality for our customers.
* Create, maintain, and manage service documentation.
This is an urgent role, so please only apply if you are available within 1 week's notice.
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