Service Coordinator
Location: Stevenage | Salary: £25,000 | Permanent
Join a growing, friendly operations team where no two days are the same! Our client is looking for a proactive Service Coordinator to be the first point of contact for clients and colleagues, managing calls, emails, and engineer schedules in a busy, supportive environment.
Service Coordinator - About this role:
1. Monday to Friday, 9am - 5pm, office-based
2. Full training and career development opportunities
3. Friendly, collaborative team culture
4. 23 days annual leave bank holidays
5. Pension, Christmas bonus, company events, and free parking
Service Coordinator - What you’ll do:
6. Handle client calls and emails as first-response
7. Log and track requests on internal and external systems
8. Schedule engineers and close jobs once completed
9. Book couriers and manage equipment returns
10. Issue welcome packs to new clients
11. Liaise with engineers to ensure smooth resolutions
12. Support the team with general admin tasks
Service Coordinator - About you:
13. Organised, attentive to detail, and able to prioritise workload
14. Clear and confident communicator
15. Approachable, professional, and a team player
16. Previous admin experience is a plus
17. Keen to learn and progress into more complex responsibilities
This is a brilliant role for someone looking to gain exposure to operations, client management, and first-response coordination in a fast-paced but supportive environment.
If you are interested in this role,