Sales Assistant – WHSmith
All applicants must be over the age of 18 due to Lone Working and Key Holding requirements for this position.
Contract Type: Permanent
Working hours: Fully flexible to cover any shifts between 08:00 and 18:00 Monday to Saturday and between 09:00 and 16:00 on Sundays. Additional hours may be required over the contracted amount as needed.
WH Smith has a remarkable heritage, occupying its place as the Hub of the High Street and in our customers’ hearts for 230 years. Our stores work hard to make customer and colleague journeys in life possible—marking milestones with cards and gifts, providing escape and education with our books, and offering communication and currency services in our Post Office Stores.
As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to maintain our store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or their first birthday.
What being a Sales Assistant involves:
1. Delivering exceptional customer service to all customers
2. Carrying out stock replenishment and ensuring all areas of the store remain tidy and inviting
3. Maintaining high standards of display and visual merchandising to help customers find what they’re looking for easily
4. Supporting colleagues as part of a team
What we look for in our Stores:
* A passion for providing customers with an exceptional in-store experience
* Confidence in communicating within the team
* Motivation to achieve excellent results and standards
* Adaptability to meet company requirements and goals
How we reward our teams:
We recognize your hard work in making WHSmith a success and our customers happy. Along with salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventurous day out, or tickets to the latest blockbuster.
Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial—whatever the future holds.
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.
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