Location: 2n d Floor Customer First Centre,16 The Forum, Wallsend Tyne & Wear NE28 8JR
Hours: 3-10 hours per week
Volunteer post
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
About the role
North Tyneside Recovery Partnership (NTRP) is a dedicated service for anyone in North Tyneside, who is experiencing problems with drugs and/or alcohol.
The service does not have any age restrictions so can provide support to those of all ages.
We are here to help you get well and stay well. We believe recovery from addiction and substance misuse is possible for everyone, and we’re here to help you achieve it.
Our aim is to make recovery a reality in North Tyneside – whether you’re dealing with problematic drug and/or alcohol use or helping support others that are.
Are you looking for a volunteer role where you can share your knowledge of recovery to help others?
Can you commit to a regular weekly attendance to support our academy groups? (between 3 and 15 hours per to be agreed based on volunteer availability).
What you'll do;
1. Co-facilitating and supporting Open Access Recovery Groups
2. Supporting existing service users in their recovery journey.
3. Offering peer support to clients.
4. Supporting the engagement of hard-to-reach groups.
5. Raising awareness of the Service and other support services.
6. Co-production of new recovery groups
7. Supporting and co-production of EDI and Wellbeing activities.
8. To act as role models for recovery
9. To promote the benefits of treatment and recovery to new and potential service users
10. Engage clients into the recovery hubs and the Recovery Academies (RAD)
11. Inform clients of the recovery community
12. To assist workers client appointments where appropriate.
13. Develop resources e.g. posters, advertising activities.
14. Establish therapeutic relationships with clients.
15. Refer and signpost to specialist agencies when required by workers
16. Share own skills/experience.
Applicant Criteria
17. Calm natured
18. Excellent verbal communication skills
19. Non judgemental
20. Understanding and knowledge of harms of substance use
About Waythrough
Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.
With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.
Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy the following benefits;
21. Recognition and awards including Room to Reward
22. Discounts via Tickets for Good
23. Wellbeing initiatives throughout the year
24. Learning and development opportunities
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
25. Discounts from various schemes
26. Training and personal development
27. A chance to make a real difference in people’s lives
28. Free induction and role-specific training
29. Support from experienced staff and regular supervision
30. Opportunities to meet new people and develop your confidence
31. Reimbursement for travel and agreed expenses
32. Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date: