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This range is provided by Encore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We’re seeking a passionate and proactive Residential Development Manager to help lead the already underway mobilisation of a brand-new, state-of-the-art residential scheme in Watford. This is an exciting opportunity to work alongside one of the UK’s leading developers and play a pivotal role in shaping an iconic new community from the ground up.
* Location: Watford, WD24
* Salary: £55,000-£65,000
* Hours: Monday to Friday 8:30am-5pm
The Role
Joining a few months after first occupations, you’ll play a key role in managing the existing residents and preparing the site for increased occupancy while taking full responsibility for the ongoing day-to-day management of the estate.
* Manage and support the on-site team.
* Oversee planned and reactive maintenance, including contractor relationships.
* Ensure communal areas are presented to the highest standard.
* Deliver excellent customer service to residents and visitors alike.
What You’ll Do
* Building Management
* Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
* Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
* Coordinate planned maintenance, ensuring timely execution to required standards.
* Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
* Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
* Handle refuse management, ensuring cleanliness and accessibility of bin stores.
* Monitor parking compliance and address related issues.
* Provide input for budgets, residents’ meetings, and communication with directors.
* Maintenance & Repairs
* Arrange and follow up on reactive and planned maintenance.
* Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
* Coordinate and follow up on emergency repairs.
* Resident Services
* Manage front-of-house services, including parcel and key handling.
* Issue and monitor licences for pets, alterations, and subletting.
* Welcome new residents, introduce house rules, and provide a visible on-site presence.
* Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.
* Team Management
* Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
* Manage staff rotas, holidays, and appraisals to maximise team efficiency.
* Enforce policies and procedures, ensuring consistency and compliance.
Experience
What You’ll Bring
* Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
* Strong leadership skills, with experience mentoring and developing teams.
* Contractor management expertise, including assessing and approving works.
* Financial management experience (desirable).
Skills
* Exceptional time management and task prioritisation.
* Outstanding communication skills, both written and verbal.
* Proficient in Microsoft Office (Excel, Word, Outlook).
Behaviours
* Accountability: Take ownership and see tasks through to completion.
* Attention to Detail: Passionate about delivering excellence in every aspect.
* Commitment: Proud to make a difference and go above and beyond.
* Positivity: Embrace challenges with a can-do attitude.
* Curiosity: Continuously learn, question, and seek improvement.
What You Need
* Experience in mobilising a brand new site is preferred but not essential.
* Eligibility to work in the UK.
* A good standard of education (essential).
* Full, clean driving licence (preferred but not essential).
Why Join Us?
Join a leading UK management agent to partner with a developer at the forefront of placemaking. This is a rare opportunity to influence how a new community takes shape, backed by a supportive team, a premium setting, and long-term career growth.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
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