Centre Manager Flexible Workspace Location: Stevenage Salary: UP TO £50,000 + Benefits Job Type: Full-time, Permanent A leading flexible workspace operator is seeking an experiencedCentre Managerto oversee daily operations, drive occupancy, deliver exceptional customer service, and manage your small front-of-house team.
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
This role is ideal for someone who thrives in a varied environment, enjoys building strong client relationships, and can confidently balance operations, sales, and team leadership.
The Role As Centre Manager, you will be responsible for the smooth and efficient running of the centre, ensuring all members, visitors, and prospects experience a warm, professional, and well-maintained environment.
Customer Service & Member Experience Build a strong sense of community within the centre
Manage onboarding for new members (setup, invoicing, welcome process)
Hold regular meetings with members to maintain satisfaction
Lead by example to ensure exceptional client care
Ensure all services are correctly costed and invoiced
Sales & Occupancy Conduct high-quality viewings and ensure the centre is always show-ready
Respond to all enquiries promptly, managing details accurately in the CRM
Prepare proposals and Licence Agreements
Engage actively with prospective clients to maximise occupancy
Support yield uplifts and renewals to drive revenue
Maintain awareness of local competitors and market conditions
Attend local networking events as needed
Operations & Facilities Oversee maintenance contracts and property works
Log and track jobs, escalating when needed
Maintain strong knowledge of IT & Telecoms systems
Ensure all policies, procedures, and deadlines are met
Protect security, access control, and asset safety
Ensure the centre is consistently clean, professional, and well-presented
Team Leadership Motivate and develop the team to meet business needs
Budget & Financial Management Including renewals, negotiations, P&L and event budget.
About You You will be successful in this role if you can demonstrate:
Experience in sales, workspace management, serviced offices, or high-end hospitality in an assistant manager or higher-level role.
Strong customer service and relationship-building skills
Excellent organisation, time-management, and administrative ability
Confidence managing budgets, occupancy, and centre performance
Ability to lead, support, and motivate a team
Strong IT skills (Microsoft Office, CRM systems)
Ability to work independently and use initiative
Flexibility, resilience, and the ability to work under pressure
Professionalism, reliability, and great communication
What Youll Get A dynamic, supportive working environment
Autonomy to run a centre and build a thriving community
Opportunities for training, development, and progression
A varied role combining operations, sales, customer service, and leadership
How to Apply If youre a confident, proactive Centre Manager looking for your next step within the flexible workspace sector,apply today with your CV.
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