Dental Receptionist - Princes Risborough, HP27 0AT
Working Hours:
* Monday & Tuesday: 9am - 5pm
* Wednesday: 1pm - 7pm
* Thursday & Friday: 8am - 5pm
Princes Risborough is a 6-surgery mixed practice offering oral surgery and implants.
At Bupa Dental Care, our people are at the heart of everything we do because we care. We strive to create environments where staff look forward to coming to work, feel empowered, and collaborate with talented experts.
Receptionist Role and Responsibilities
1. Meet and greet patients, providing a positive first impression and ensuring a smooth patient journey.
2. Book, amend appointments, answer calls, and update patient records.
3. Coordinate care packages provided by clinicians.
4. Promote and upsell Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims.
5. Deliver excellent customer service face-to-face, over the phone, and via email.
6. Support the Practice Manager and clinical team to ensure smooth practice operations.
7. Handle payments securely.
8. Access sensitive information while maintaining patient confidentiality.
Your Skills and Experience
1. Positive and professional attitude in a fast-paced environment.
2. Previous administration or receptionist experience, preferably in healthcare.
3. Strong communication skills across face-to-face, telephone, and email interactions.
4. Proficiency in Microsoft Word and Outlook, with strong organizational skills.
5. Experience in promoting products and services.
6. Dentally experience is preferred.
Your Salary and Benefits
We offer competitive pay and opportunities for increases through training and development. Benefits include:
* Access to MyHealthcare for support and advice on health issues, with an annual allowance of approximately £350.
* My Bupa Extras discounts at retailers and tools for financial wellbeing.
* Discounts at gyms and fitness providers, including online options.
* Support for mental health via Employee Assistance Programme, Mental HealthLine, and wellbeing programmes.
* Discounted dental insurance for you and immediate family.
* Additional benefits like Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, and Menopause Plan.
* Wagestream for accessing income before payday.
* Career development support throughout your employment.
Why wait? Apply now to join our brilliant team. Find us on LinkedIn, Facebook, and Instagram to learn more about working with us.
We champion diversity and are committed to an inclusive environment where everyone can be themselves. Our purpose is to help people live longer, healthier, happier lives and make a better world.
Bupa Dental Care is an equal opportunities employer.
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