VANRATH is delighted to be partnering with a leading organisation in the property services sector, currently expanding their operations in the Northwest. We're supporting the appointment of a Service Scheduler, a vital operational role that sits at the heart of their daily field service delivery. This opportunity offers a long-term career trajectory with a stable employer known for quality, efficiency, and client-focused service. Position Overview The Scheduler will be tasked with coordinating day-to-day assignments for field operatives and contractors, ensuring all service requests are managed effectively and on time. Working closely with customers, internal teams, and third-party providers, you'll be key in maintaining service excellence and resolving scheduling issues quickly. Location: Derry/Londonderry Type: Full-Time | Permanent Salary: Negotiable depending on experience Extras: Excellent benefits clear development path Responsibilities Allocate and dispatch work orders based on team availability and job priority Maintain real-time communication with clients regarding appointment times and service updates Act as a central point of contact between internal departments, contractors, and field teams Track project timelines and adjust schedules to meet changing needs or urgent demands Proactively resolve delays or service conflicts while ensuring a high-quality customer experience Contribute to operational improvements and ensure consistent service levels across all requests Candidate Profile You'll bring: Prior experience in a planning, coordination, or scheduling role Strong communication and stakeholder engagement skills Excellent organisational abilities and the capacity to juggle competing deadlines (Preferred) Background in housing, construction, or facilities management For more information, contact Jack Groves at VANRATH. Skills: Planner Scheduler admin administrator customer service housing property Benefits: Fantastic Benefits Package