 
        
        EPW2
JOB TITLE: WMS Co-Ordinator
SITE LOCATION: Hortonwood- Telford
REPORTS TO: Team Manager
Job Purpose:
The WMS Co-Ordinator will be responsible for the processing of all WMS associated tasks to fulfil inventory replenishment, customer orders including picking & despatching.
WMS data inputting and maintenance must be completed accurately.
The key delivery aspect of the role is to ensure the WMS data inputting is completed on time to the required standard.
Key Accountabilities:
 1. Adherence to all organisational policies, management systems and standard operational procedures, including legal responsibilities in relation to Health, Safety, Environmental and Quality.
 2. Work positively to develop and foster good working relationships with colleagues and contracted personnel to maintain a culture of mutual respect and dignity.
 3. Represent the organisation in a positive way as to avoid the damage of corporate image or bringing the company into disrepute.
 4. Promote and display the Epwin Core Values.
 5. Ensure high levels of accuracy in all tasks.
 6. Ensure adherence to agreed break times.
 7. Set a professional and good example to all those on site.
 8. Communicate information via the relevant communication channels.
 9. Alert relevant people to process and product concerns.
 10. Agree and complete training and development requirements as determined by the Manager and the training plan.
 11. Safeguard property issued by the company.
 12. Ensure workplace is clean and tidy – all housekeeping procedures are followed, and the workplace is safe.
 13. Ensure new employees and agency staff are inducted appropriately and trained to the required standard.
 14. Fault rectification and problem solving.
 15. Transfer the knowledge and skills among the team.
 16. Ensure filing and archiving is organised, accurate and up to date.
 17. Provide appropriate cover for all administration roles.
 18. Work closely and effectively within own site/department and other departments.
 19. Undertake reasonable duties as and when required/as directed by a manager.
Key Experiences and Skills Required:
 20. Good level of numeracy & literacy
 21. Good level of PC skills including WMS systems and Microsoft office software
 22. Strong communication skills - email, phone calls and face to face
 23. Desirables Skills, Qualifications and Experience Required:
 24. Previous WMS experience
 25. Accredited excel certificate
 26. Worked within a warehouse environment
Performance Measures
 27. Attendance including absence & lateness
 28. Errors and mistakes leading to customer order disruption or failure
 29. Key performance indicators for the site, team and individually
Personal Attributes:
 30. Ability to make decisions & escalate if necessary
 31. Organised approach to tasks
 32. Adaptable – does not deviate from process when under pressure
 33. Motivated and driven to learn and develop new skills
 34. Ability to work in a fast-paced environment
 35. Able to train & guide other colleagues