The postholder will be required to:
* Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order. Ensure identity bracelets available for nursing staff. Compile sets of required blank documentation for emergency patients.
* Receive/welcome visitors onto the Ward and inform Sister/Charge Nurse or deputy of any query they may have.
* Answer the telephone, responding to questions or requests as appropriate.
* Request the services of allied healthcare professionals as requested by nursing staff (eg Phlebotomist/ECG Technician/Radiographers/Porters).
* Make outpatient referrals as requested by nursing staff.
* Request and collect (or deliver when requested) notes and x-rays from various departments.
* Order transport for patients as requested by nursing staff, completing appropriate paperwork.
* Ensure records are sent from the ward correctly compiled and completed following patient discharge.
* Report identified maintenance defects to engineers, completing appropriate paperwork.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
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