Investigator/Ymchwilydd (hybrid) Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 28-35 hours per week Salary £38,671 FTE (plus 10% London weighting where applicable) Location Options Cardiff with part of the week working from home Function Type Investigations We are recruiting Investigators (known internally as Investigation Officers) in a range of locations, including remote. These roles are available in our Assessment and Early Resolution Team (AERT) and our Investigation Teams. Both full time and part time roles are available. We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate. AERT AERT consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our assessment, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes we can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT will decide to close the matter or pass it on for a full investigation. The work is high volume and fast paced; we need those with a keen eye for detail and an analytical and curious mindset as every case is different. Investigation Matters assessed as serious are passed to our Investigation teams. The Investigation teams manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter and identify and promptly obtain a range of documentary evidence, including witness statements. They will resolve cases through constructive engagement, with the most serious cases resulting in a regulatory sanction or enforcement action. You can read more about our approach to enforcement here. At the heart of what we do through the important work in both teams is: upholding public trust and confidence in legal services and delivering work that is timely, efficient, high quality and customer focused. We're also recruiting for Senior Investigation officers (hybrid) in our AERT and Investigations teams and Investigators in our specialist investigation team (Enhanced Case Management team). If this sounds like a better fit for your skills and experience, we encourage you to explore the Associate role on our careers page. You'll find full details there and can apply for the position that best aligns with your professional background. What we are looking for Comparable experience of managing a varied caseload, conducting casework and/or regulatory investigations An ability to gather and analyse information and make sound decisions applying rules, principles, or other decision-making frameworks. Significant experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact. Effective case management skills with the ability to prioritise competing demands and work to stretching targets. A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external. Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles. What's in it for you? Protect the Public and enforce high professional standards by engaging with regulated firms and individuals as well as members of the Public Variety of case holding. No one case is the same. Work collaboratively with other areas of our organisation such as the Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams A rolling in-depth training program where you can develop and refine your analysis and investigation skills There are opportunities to develop your career and progress within the department, either in an enhanced investigation role or in a management capacity. We have specialised investigation teams that focus on the most complex and high-profile matters, and when there is a need to intervene into the practice of a firm. Useful and additional information There is a Role Profile and 'Day in the life of' an Investigation Officer for both teams attached at the bottom of the advert on our website. We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 28-35 hours per week, working across 4 days minimum. Location: If you are not based within what we consider to be a commutable distance of one of our office locations (Birmingham, London or Cardiff), we may offer you a home-based contract, where you will primarily work from home with occasional requirements to attend the office. If we determine that you do live within a commutable distance to one of our offices, you will be offered a hybrid role, typically involving 1-2 days per week in that office and the remainder working remotely. If you have any questions that are not answered in the advert or on our website, you can contact us via recruitment@sra.org.uk. To apply Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV alongside evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. Your CV should be no more than 2 pages. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is Monday 2 March 2026 at 9 am. Assessments will take place in mid March. Interviews will take place in early and mid April. Previous applicants to the Investigation Officer role in AERT and Investigation team within the last six months will not be considered. Investigator/Ymchwilydd (hybrid) Rydym yn recriwtio Swyddogion Ymchwilio mewn amryw o leoliadau, gan gynnwys rhai anghysbell. Mae'r rolau hyn ar gael yn ein Tîm Asesu a Datrys Cynnar (AERT) a'n Timau Ymchwilio. Mae rolau amser llawn a rhan-amser ar gael. Rydyn ni'n cael miloedd o adroddiadau bob blwyddyn sy'n codi honiadau o gamymddwyn a thorri rheoliadau yn erbyn y rhai rydyn ni'n eu rheoleiddio. AERT AERT sy'n ystyried yr adroddiadau hyn yn gyntaf ac yn penderfynu a ddylai'r SRA ymchwilio ymhellach. Maen nhw'n gwneud ymholiadau ac yn casglu unrhyw wybodaeth bellach sydd ei hangen arnom ar gyfer ein hasesiad, yn nodi unrhyw dor rheolau posibl ac yn blaenoriaethu materion risg uchel. Yna maen nhw'n ystyried cryfder ac ansawdd y dystiolaeth hyd yma ac a yw'r mater yn gallu cael ei dystio. Weithiau gallwn arwain y ffyrm/cyfreithiwr i gydymffurfio neu newid eu prosesau ar gyfer y dyfodol. Gan gymryd popeth i ystyriaeth, bydd AERT yn penderfynu cau'r mater neu ei basio ymlaen ar gyfer ymchwiliad llawn. Mae'r gwaith yn uchel o ran niferoedd ac yn gyflym; mae arnon ni angen pobl sydd â llygad craff am fanylion a meddwl dadansoddol a chwilfrydig gan fod pob achos yn wahanol. Ymchwilio Mae'r materion yr asesir eu bod yn ddifrifol yn cael eu trosglwyddo i'n timau Ymchwilio. Mae'r timau Ymchwilio yn rheoli llwyth achosion o gymhlethdod amrywiol, ar draws nifer fawr o feysydd cyfraith. Byddan nhw'n dadansoddi gwybodaeth fanwl i fynd at wraidd y mater ac adnabod a sicrhau ystod o dystiolaeth ddogfennol yn brydlon, gan gynnwys datganiadau tystion. Byddan nhw'n datrys achosion trwy ymgysylltu adeiladol, ac mae'r achosion mwyaf difrifol yn arwain at sancsiwn rheoleiddiol neu gamau gorfodi. Gallwch ddarllen mwy am ein dull gorfodi yma. Canolbwynt yr hyn rydyn ni'n ei wneud trwy waith pwysig y ddau dîm yw: cynnal ymddiriedaeth a hyder y cyhoedd mewn gwasanaethau cyfreithiol, a chyflawni gwaith sy'n amserol, yn effeithlon, o ansawdd uchel ac yn canolbwyntio ar gwsmeriaid. Rydym hefyd yn recriwtio Uwch Swyddogion Ymchwilio (hybrid) yn ein timau AERT ac Ymchwiliadau ac Ymchwilwyr yn ein tîm ymchwilio arbenigol (tîm Rheoli Achosion Gwell). Os yw hyn yn swnio fel mwy o addasrwydd i'ch sgiliau a'ch profiad, rydym yn eich annog i archwilio rôl y Cyswllt ar ein tudalen gyrfaoedd. Fe welwch fanylion llawn yno a gallwch wneud cais am y swydd sy'n cyd-fynd orau â'ch cefndir proffesiynol. Yr hyn rydyn ni'n chwilio amdano Profiad tebyg o reoli llwyth achosion amrywiol, cynnal gwaith achosion a/neu ymchwiliadau rheoleiddio. Y gallu i gasglu a dadansoddi gwybodaeth a gwneud penderfyniadau cadarn gan gymhwyso rheolau, egwyddorion, neu fframweithiau eraill i wneud penderfyniadau. Profiad arwyddocaol o ddrafftio dogfennau neu lythyrau cymhleth i safon uchel, broffesiynol ac ymgysylltu â chwsmeriaid dros y ffôn, adeiladu cyd-berthynas a rheoli cysylltiadau. Sgiliau rheoli achosion effeithiol gyda'r gallu i flaenoriaethu gofynion sy'n cystadlu â'i gilydd a gweithio yn unol â thargedau ymestynnol. Meddylfryd cryf a hanes o sicrhau profiad cadarnhaol i ystod amrywiol o gwsmeriaid a rhanddeiliaid yn fewnol ac yn allanol. Mae croeso i geisiadau oddi wrth ystod eang o brofiad ac arbenigedd gan gynnwys y rhai sydd â phrofiad o weithio yn y proffesiwn cyfreithiol, rheoleiddwyr eraill, neu swyddi mewn gwaith achosion neu ymchwilio. Beth sydd ar gael i chithau? Amddiffyn y cyhoedd a gorfodi safonau proffesiynol uchel drwy ymgysylltu â ffyrmiau ac unigolion sy'n cael eu rheoleiddio yn ogystal ag aelodau o'r cyhoedd Ymwneud ag amrywiaeth o achosion. Does dim un achos yr un fath. Cydweithio â meysydd eraill ein sefydliad megis y timau Cyfreithiol a Gorfodi, Awdurdodi, Gwybodaeth ac Ymchwilio Fforensig Rhaglen hyfforddi fanwl dreigl lle gallwch ddatblygu a mireinio'ch sgiliau dadansoddi ac ymchwilio Mae yna gyfleoedd i ddatblygu'ch gyrfa a symud ymlaen yn yr adran, naill ai mewn rôl ymchwilio well neu mewn swydd reoli. Mae gennyn ni dimau ymchwilio arbenigol sy'n canolbwyntio ar y materion mwyaf cymhleth ac amlwg, a phan fydd angen ymyrryd yn arferion ffyrm. Gwybodaeth ddefnyddiol ac ychwanegol Mae Proffil Rôl a 'Diwrnod ym mywyd' Swyddog Ymchwilio ar gyfer y ddau dîm ynghlwm ar waelod yr hysbyseb ar ein gwefan. Ar hyn o bryd rydyn ni'n hysbysebu'r cyfle yma ar sail amser llawn neu ran-amser. Gwnewch gais yn ôl eich dewis. Byddai oriau rhan-amser yn caniatáu ar gyfer 28-35 awr yr wythnos, gan weithio dros o leiaf 4 diwrnod. Lleoliad: Os nad ydych chi o fewn yr hyn sydd yn ein barn ni yn bellter cymudo i un o'n lleoliadau swyddfa (Birmingham, Llundain neu Gaerdydd), efallai y byddwn yn cynnig contract cartref i chi, lle byddwch yn gweithio gartref yn bennaf. Os penderfynwn ni eich bod yn byw o fewn pellter cymudo i un o'n swyddfeydd, byddwch yn cael cynnig rôl hybrid, fel arfer yn cynnwys 1-2 ddiwrnod yr wythnos yn y swyddfa honno a'r gweddill yn gweithio o bell. Os oes gennych chi unrhyw gwestiynau nad ydynt wedi'u hateb yn yr hysbyseb neu ar ein gwefan, gallwch gysylltu â ni drwy recruitment@sra.org.uk. I wneud cais Defnyddiwch y botwm gwneud cais ar waelod yr hysbyseb ar ein tudalen gyrfaoedd. Bydd angen ichi uwchlwytho CV ochr yn ochr â thystiolaeth o'ch gwybodaeth, eich sgiliau a'ch profiad a sut mae'r rhain yn ymwneud yn benodol â gofynion allweddol y rôl. Ni ddylai'ch CV fod yn fwy na 2 dudalen. Bydd yr ymatebion y byddwch chi'n eu rhoi yn y ffurflen gais yn cael eu defnyddio i benderfynu a roddir eich cais ar y rhestr fer. Rhaid i'r atebion i bob maen prawf beidio â bod yn fwy na 300 gair. I gael gwybod mwy am y broses recriwtio a dethol a sut i wneud y gorau o'ch cais, ewch i'n tudalennau swyddi. Y dyddiad cau ar gyfer ceisiadau yw dydd Llun 2 Mawrth 2026 am 9 y bore. Cynhelir asesiadau ganol mis Mawrth. Cynhelir cyfweliadau ddechrau a chanol mis Ebrill. Ni fydd ymgeiswyr blaenorol i rôl Swyddog Ymchwilio yn AERT a'r tîm Ymchwilio o fewn y chwe mis diwethaf yn cael eu hystyried. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Investigation Officer - Role Profile (Feb 2026).docx - 542KB Opens in a new window Converted File Investigation Officer - Role Profile (Feb 2026).docx.pdf - 67KB Opens in a new window Supporting Documents Instance 1 A day in the life of an Investigation Officer in AERT.pdf - 105KB Opens in a new window Supporting Documents Instance 1 A day in the life of an Investigation Officer.pdf - 193KB Opens in a new window Supporting Documents Instance 1 Diwrnod ym mywyd Swyddog Ymchwilio.docx - 22KB Opens in a new window Converted File Diwrnod ym mywyd Swyddog Ymchwilio.docx.pdf - 29KB Opens in a new window Supporting Documents Instance 1 Proffil Swydd Swyddog Ymchwilio (Feb 2026).docx - 245KB Opens in a new window Converted File Proffil Swydd Swyddog Ymchwilio (Feb 2026).docx.pdf - 74KB Opens in a new window Vacancy closing date: 02/03/2026, 09:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.