Overview
The primary focus of this role is to proactively provide first-line support and query resolution for all volume recruitment activities. You will ensure the recruitment process is being followed throughout the entire lifecycle, from initial job posting to the candidate's first day. Additionally, you will assist with scheduling interviews, providing feedback, managing offers, and supporting other recruitment activities as needed.
Key Result Areas
* First-Line Support & Query Resolution: Provide dedicated 1st line support for all recruitment queries and resolve any issues in a timely and professional manner.
* Recruitment Process Adherence: Ensure that the recruitment process is consistently followed at every stage, maintaining high standards and efficiency throughout the recruitment lifecycle.
* Job Briefings & Postings: Conduct initial recruitment briefings and post jobs across relevant channels to attract suitable candidates for volume recruitment.
* Ad-Hoc Candidate Resourcing: Provide ad-hoc support in sourcing candidates for roles based on business needs and recruitment requirements.
* Interview Scheduling & Feedback: Assist in scheduling interviews with candidates, ensuring a smooth process, and provide timely and constructive feedback to candidates.
* Offer Process & Administration: Manage the offer process, including the preparation and administration of offer letters, and ensure smooth communication with candidates until their first day.
* Recruitment Business Partner (RBP) Support: Provide ad-hoc cover and support to Recruitment Business Partners (RBPs) as required to ensure continuity in the recruitment process.
What You’re Looking For
* Proven experience in a support roles, ideally within a high-volume environment
* Excellent communication skills, both written and verbal
* Strong organisational and administrative skills, with the ability to manage multiple tasks and priorities
* Proficient in using recruitment systems, Microsoft Office Suite, and other HR-related software
* Ability to work effectively in a fast-paced, dynamic environment.
* Attention to detail with a focus on process accuracy and candidate experience
* Ability to work independently as well as part of a team
Core Skills
* First line support
Other Skills
* ATS
Seniority
* Junior
* Mid
* Senior
#J-18808-Ljbffr