Are you ready to make a significant impact on the UK's energy future? At the National Energy System Operator (NESO), our mission is to deliver clean, affordable, and sustainable energy for all. We believe in proactive change and effective management as critical drivers of our success. As a Change Specialist, you won't just manage change - you'll deliver meaningful outcomes that transform our business and contribute directly to a brighter, more sustainable tomorrow. This is a pivotal opportunity within our Major Programme Delivery team to proactively drive sustainable transformation & change across critical programs and projects, including our vital 24/7 operational control room shift teams. As a Change Lead you will be instrumental in guiding individuals and teams through significant shifts, ensuring a smooth transition from current to desired states. Your focus will be on maximising benefits and delivering tangible value by minimising negative impacts and embedding new ways of working across the business. Reporting into a flexible central pool of programme/project SMEs, you'll deploy your expertise across key initiatives within the NESO portfolio. This role can be based in Wokingham or Warwick and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
Key Accountabilities
* Drive Strategic Change: Proactively lead high-complexity change management initiatives, developing comprehensive strategies including robust stakeholder mapping, communication plans, engagement strategies, and resistance management to ensure successful adoption and lasting results.
* Deliver Measurable Impact: Conduct thorough impact assessments and develop clear business readiness statements. Provide senior stakeholders with vital insights on risks and mitigations, ensuring informed go/no-go decisions and outcome-focused delivery.
* Build Organisational Capability: Foster a culture of change readiness by actively understanding and addressing people impacts. Coach line managers, empower teams, and build wider business capability, providing tailored support to ensure effective and lasting change.
* Champion Engagement & Collaboration: Work closely with project/program leads, sponsors, and Subject Matter Experts. Engage effectively across all levels to ensure seamless communication and alignment, fostering a collaborative environment where change thrives.
* Govern & Improve for Lasting Value: Provide robust governance, assess the quality of change activities, and oversee testing and training phases. Drive benefits management and lead post-implementation reviews to ensure sustained adoption and continuous improvement, clearly demonstrating the value delivered.
Qualifications
* A deep understanding of change management principles (e.g., PROSCI) and experience managing the human side of change in complex programs/projects.
* Ability to build and influence relationships, demonstrating proactive engagement with diverse stakeholders at all levels.
* A results-oriented mindset, consistently focused on delivering valuable outcomes and seeing change through to successful adoption.
* Familiarity with Agile/SAFe methodologies for solution delivery is a plus.
About NESO
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (FSO), the new NESO is the independent body responsible for planning Great Britain's electricity and gas networks and operating the electricity system. The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licensed and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all. The time to deliver is now. As part of our team, you won't just be touching the lives of almost everyone in Great Britain - you'll be shaping the way we use and consume energy for generations to come.
Benefits and Compensation
* A competitive salary between £55,000-£65,000 dependent on experience and capability.
* Bonus based on company performance.
* 26 days annual leave as standard and a competitive contributory pension scheme where the company will double match up to 12% of your contribution.
* Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
* A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
* Generous Total Rewards Plan - comprising health, finance and wealth, work/life balance, and career benefits.
As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
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