People Support Advisor
Location: Birkenhead, Wirral
Salary: £26,000 - £30,000 DOE
Are you excited about a career in HR that thrives in a dynamic and fast-paced environment? Embrace the perfect mix of HR expertise and maritime charm in this exciting opportunity.
We are currently seeking a dependable administrator to join the People Team based in Birkenhead Port. This is a fantastic entry-level role for anyone looking to kickstart or grow their HR career by engaging with a variety of people-focused responsibilities. For the right candidate, CIPD study support and funding are available to help you advance your professional journey.
As part of the Stena Line team, supporting operations across the Irish Sea region, you'll be dedicated to providing top-notch service to your stakeholders and colleagues.
We are passionate about fostering growth and helping employees reach their full potential by identifying and supporting the right talent for our thriving global business. Join our People Team and embark on an exciting HR journey with us!
Some Of Your Key Responsibilities
1. Providing first line HR advice and practical support on queries via a telephony and ticketing system. Responding to general enquiries and escalating issues when required.
2. Manage the new starter process; from pre-employment and offer stage through to probation completion (includes producing offer letters, employment contracts and managing the background checking process via a third-party provider).
3. Support the delivery of People objectives, taking ownership of ad hoc projects as and when directed.
4. Key point of contact for all People related queries for Ports and Terminals and Ships.
5. Produce employee contract change letters, liaise with managers as appropriate and undertake any follow up activities including updating the HR systems.
6. Driving engagement initiatives by liaising with key stakeholders.
7. Support our employee relations and absence management processes by monitoring and updating information and coordinating some meetings and issuing associated correspondence; this will include contacting colleagues and line managers when required.
8. Manage the leaver process including responding to resignation letters, liaising with payroll and benefits administration.
9. Maintain the HR system with starters, leavers, changes, right to work checks, background checks and holiday entitlements.
10. Working collaboratively with key stakeholders to facilitate the recruitment process by providing advice and support.
Benefits
1. Competitive basic salary (£26,000 - £30,000 dependent on experience)
2. Flexible Working 37 hours per week FTE
3. Fantastic work-life balance, hybrid working (3 days per week in the office)
4. 75% Rail discount throughout UK
5. Concessionary travel on routes on the Irish Sea/North Sea
6. Company pension & life assurance scheme
7. Holiday allowance of 25 days plus bank holidays
8. Recognition scheme
9. Employee Assistance Programme
10. Great working environment Sea and Shore
11. Continuous training, coaching and development with progression opportunities
We believe a hybrid solution between the office and remote work creates the best environment for creativity, productivity, and work-life balance, fostering both today’s and tomorrow’s success.
Who You Are
At Stena Line, your personality is as important as your skills. We value flexibility and a willingness to handle various tasks, especially administrative responsibilities. You take pride in completing tasks efficiently with a keen eye for detail and a structured approach. Adaptable and open to new challenges, you are reliable and committed. Your positive attitude, approachability, and ability to connect with people will greatly contribute to your success.
Our team encourages ownership, innovation, and collaboration. When you have ideas or best practices to share, take the lead and trust your abilities to implement them.
Qualifications
1. Confident communicator across all formats in a personable and professional manner
2. High attention to detail and accuracy through self-review and peer checking
3. Ability to prioritise and escalate as necessary
4. Focus on employee experience
5. Well-organised with excellent time management skills
6. Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint, and ideally Power Automate & PowerBI)
7. CIPD Level 3 qualification preferred but not essential (study support available)
Interested?
This full-time, permanent role is based in Birkenhead within our People Department. To apply, register your profile and submit your CV in English by 20th May 2025. Applications are ongoing, so don’t delay. Due to GDPR, we do not accept applications via email or postal mail.
For questions about the role, contact Rebecca Small, People Business Partner, at Rebecca.small@stenaline.com. For recruitment inquiries, contact Phil Howarth, Talent Acquisition Coordinator, at Phil.howarth@stenaline.com.
About Stena Line
As a leader in sustainable shipping, Stena Line operates Europe’s most extensive route network, supporting both passenger and freight transportation. With over 6,100 employees across Scandinavia, the UK, and the Baltics, we are committed to connecting people and goods, supporting societal growth, and maintaining a sustainable, inclusive work environment.
#J-18808-Ljbffr