Would you like to work for a company that offers:
* £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply
* Long service recognition cash bonus and free overnight hotel stays for service from 2 years and up
Benefits when you join us include:
* Meals provided during shifts
* Sales incentives and rewards for initiative
* Discounted or free use of leisure facilities – “Hotel specific”
* Free parking at the hotel
* Discounted stays in our hotels or free stays as rewards and recognition
* Opportunities for personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual holiday entitlement including Bank Holidays
* Option to purchase additional holiday days
* Pension enrollment
Are you:
* Passionate and eager to learn
* Positive, friendly, and caring
* A team player
* Ambitious and hardworking
* Good communicator with excellent grooming standards
* Able to work mornings, afternoons/evenings, and weekends
* Committed to delivering exceptional customer experiences
If you have the skills and experience for the Reception Manager role, what’s stopping you?
Klarent Hospitality is recruiting for a Reception Manager
We offer excellent opportunities for growth and development within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on rewarding and recognizing our staff for their dedication and long service.
Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on talent development and strategic investment to drive performance and growth.
The Role:
* Assist in supervising the Front Office Team
* Ensure team members are prepared to deliver exceptional guest experiences from check-in to check-out
* Manage first impressions for all hotel guests
* Support the Front Office Manager in evaluating service levels
* Be organized, delegate effectively, and address business needs
* Promote the hotel’s loyalty scheme and maximize room occupancy at optimal rates
* Implement up-selling techniques for hotel services and facilities
* Assist with departmental objectives, work schedules, budgets, policies, and procedures
* Monitor team standards and performance
* Support training, performance management, coaching, and development
* Maintain product knowledge of services and pricing
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