Lead DevOps Engineer (WebOps Cloud Support & Automation) – Companies House - SEO
Employer: Manchester Digital
Location: Remote working (anywhere in the UK)
As a Lead DevOps Engineer, you will be at the heart of our mission to deliver secure, resilient, and high‑performing services that support millions of users. You’ll join a large, diverse team of engineers and help shape our DevOps strategy and transform the future of digital services.
We maintain 99.5% service availability over the past five years and pride ourselves on a team‑first culture. This role offers a chance to lead with impact, drive continuous improvement, and mentor colleagues across the organisation.
Our benefits package includes flexible working with no core hours, 30 days annual leave, 8 bank holidays, 1 privilege day, and enrolment into the Civil Service Pension scheme.
Security Clearance is essential and you must have lived in the UK for at least 3 of the last 5 years. The role also requires participation in a 24/7/365 on‑call rota.
While the team is based in Cardiff, hybrid contracts are standard; remote contracts may be considered if commuting is not practicable.
Key Responsibilities
* Release, maintenance, upgrades, and automation of services.
* Resolve ServiceNow incident issues and conduct root‑cause analysis.
* Develop projects that improve the range and quality of digital services.
* Contribute to the transformation of company systems during times of great change.
* Support the recently migrated AWS cloud estate.
* Develop management skills as part of your career development.
* Coach and mentor other IT professionals.
* Network and engage with stakeholders to deliver improvements.
* Participate in the on‑call rota (24/7/365).
Required Experience & Technical Skills
* Incident/Problem resolution and root‑cause analysis.
* Problem resolution via coding and scripting.
* Ad-hoc reporting and data management.
* Proven experience in an IT environment, preferably Ops, and leading a technical team.
* System software build and release – automation of manual processes, including code deployment and environment provisioning.
* Setting up performance monitoring, alerting, and tuning for web‑based services and APIs.
* Coaching and support for non‑functional requirements, ensuring availability, security, capacity, and performance for services.
* Continuous improvement activities with cross‑team collaboration.
* Excellent customer focus, communication, and networking skills.
* Mentoring and leading less experienced team members.
Demonstrable Technical Experience
* Unix/Linux in a support or development environment.
* DevOps and associated technologies – continuous delivery, agile Scrum.
* Supporting infrastructure in the cloud.
* Database querying.
* Coding (any type).
* AWS, Java, Terraform, Concourse, Ansible, Docker, JSON, SQL, GIT, Tibco iProcess, Doc1 (experience in similar technologies will be considered).
Behaviours
* Changing and improving.
* Managing a quality service.
* Working together.
* Delivering at pace.
* Developing self and others.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Technology, Information and Internet
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