Role Description
Our team has a simple goal: to be the leading digital partner of choice for our government clients. We stand out for our clients because few organisations can excel at all the required disciplines: user research & insights, innovation, design, engineering, delivery leadership, and partnerships.
You'll be a key part of one of the UK's biggest and most high-profile digital transformation programmes, a once-in-a-generation reform of government products and services.
The ideal candidate will have experience working in Agile teams, public sector (GDS), dealing with stakeholders across technical teams, business change teams and end users. Experience in Identity and Access management is desirable.
Roles and Responsibilities
* Elicit and define business requirements with stakeholders,
* Working with the developers, produce well-crafted user stories, assist with the mapping of stories to enterprise backlog and roadmap items,
* Support, promote and facilitate SAFe (Agile) ways of working across the team. Agree Definition of Ready for backlog items and ensure they are met, work with the product managers to plan backlog items across program increments.
* Help identify and engage with a wide range of end user teams, managing their stakeholder expectations in line with guidance from the Project Team and Product Owners,
* Work with a Lead Business Analyst who will oversee all requirements and deliverables being produced to ensure alignment with stakeholder expectations,
* Research, gather requirements, analysis, process design, user story creation for topics such as:
* Customer experience/user journey
* Identity lifecycle (joiner, mover, leaver)
* Lifecycle automation – HR driven data integration
* Contractor registration
* Access management processes (request, approve, review, revoke)
* Service provisioning, including Office365, SharePoint, productivity tools
* Self-service tools for managers and end users, including password recovery
* Flag identified dependencies to Solution Architect and Project Managers on migration paths options,
* High-level feasibility – Understand complex technical architecture and ensure the proposed solutions are aligned