Job Details
Job Location: 57 INTERLAKEN RD - STOCKBRIDGE, MA
Salary Range: Undisclosed
Description
POSITION SUMMARY
The Massage Therapist supports the Healing Arts Department team and provides excellent, professional massage services to guests as part of an integrated healing experience. This role is responsible for performing therapeutic massages on guests while maintaining a therapeutic, safe, and clean environment. The ideal candidate should have excellent verbal and interpersonal communication skills. Time management is essential in this role. We are looking for someone who is friendly and professional and takes pride in providing a high level of service to guests. The candidate should be highly organized and can adapt quickly to changing priorities.
ACCOUNTABILITIES/ RESPONSIBILITIES
1. Performs multiple modalities of quality, while giving exceptional guest service.
2. Creates an environment of safety for the guests, handling questions and concerns professionally and courteously; accurately listens to clients during the massage and adjusts pressure/techniques to meet their needs.
3. Maintains proper start/stop times for treatments, per Healing Arts protocol.
4. Works independently with minimal supervision as well as part of a team.
5. Ensures guest satisfaction and comfort throughout the treatment.
6. Handles guests’ questions and concerns professionally and courteously.
7. Ability to stand, bend and perform duties required.
8. Maintains composure, even in difficult situations.
9. Performs prep work and properly cleans and restocks room as required.
10. Stays informed of departmental/company information and updates through email communications and staff meetings (seasonal).
11. Understands all products and proper usage.
12. Other duties as assigned.
SCHEDULE
Per Diem; must be available to work at least one weekend day and one evening shift.
COMPETENCIES
1. Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
2. Possesses strong core ethics, integrity, and values consistent with Kripalu’s organizational principles.
3. Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
4. Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
5. Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
6. Embraces experiences as learning opportunities.
7. Accepts responsibility for personal and professional learning and growth.
8. Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
Qualifications
MINIMAL QUALIFICATIONS
1. Must possess a MA License in Massage Therapy.
2. Effective verbal, written and listening skills.
PHYSICAL REQUIREMENTS
1. Must be able to lift at least 35 lbs.
2. Ability to remember product placement and backstock.
3. Ability to bend, stoop, reach, crouch, walk, kneel, push, pull and twist repeatedly.
4. Ability to lift product overhead.
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