Voted Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.
As Restaurant & Bar Manager, you will be responsible for the smooth running of the restaurant and bar functions and the delivery of excellent guest service. You will be responsible for the operational delivery of restaurant and bar, in line with the Hotel’s high standards and the expectations of the guests and for managing and developing a team of F&B staff.
Your main duties will involve:
* Overseeing the entire restaurant and bar operation in a multi-site environment to the standards expected by guests and in line with the Hotel’s 5-year plan.
* Coaching the F&B team to ensure exemplary hospitality to guests at all times.
* In liaison with the F&B Manager, setting departmental targets and objectives, work schedules, budgets, policies, and procedures and ensuring these are aligned to the Hotel’s 5-year plan.
* Managing, mentoring, coaching and developing the F&B team (restaurant and bar), to enhance capability, performance and engagement.
* In liaison with the F&B Manager, researching and introducing initiatives to enhance the guest experience and generate additional revenue.
* Ensuring liquor stock control is strictly maintained at all times, in liaison with the F&B Supervisors.
* Maintaining and improving food and beverage profits by monitoring payroll costs, wastage, breakages and implementing remedial actions.
We are looking for a guest and staff focused individual who has substantial experience working as a manager or assistant manager in either a high end hotel, restaurant and/or bar, experience of successfully generating revenue, setting standards and of successfully managing, engaging coaching and developing a team of staff.
You must be able to demonstrate a passion for hospitality and for continuous improvement.
We look forward to receiving your application.
The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.