Job Role: Building Remediation Manager
Location: Remote working - office attendance for meetings
Hours: 35 hours per week
As the Building Remediation Manager, you will contribute to our vision of delivering market leading solutions and professional services to the UK’s property sector. The role will involve:
* Owning customer and client support through the process of liaison with developers and government funding schemes to achieve building remediation for fire safety defects.
* Managing customer and client expectation accordingly.
* Managing key processes, with interaction and support from other internal teams, associated with Building Safety Fund and Cladding Safety Scheme, compliance processes, relevant legislation/leaseholders lease terms and financial transactions required throughout each project.
* Collating all documentation to feed into the golden thread and safety case report.
This role reports to the Operations Manager for Building Safety
Main Responsibilities
* Attend and deliver Innovus agreed strategy at all client meetings for assigned projects, acting as the main point of contact for Innovus agreed scope of services.
* Consult with the wider Building Safety team on specialist matters and advise client accordingly and work with the client’s external professional team to maintain holistic knowledge of the project progress.
* Own the relationship with the relevant Delivery Partner for each assigned project under government funding.
* Work closely with the building owners / resident management companies to establish their specific requirements and provide relevant feedback so that they can make informed decisions.
* Engage with developers to discuss building remediation for a portfolio of buildings and attend project progress meetings.
* Own all incoming customer and client enquiries (with the support of the team) and work with communications colleagues to facilitate both proactive and responsive outgoing comms.
* Assist communications colleagues with sensitive enquiries from media and other stakeholders.
* Working with the project and data coordinators to ensure that all developer and client reports are correct and regularly updated.
* Work with operational colleagues to manage practical implications of major project delivery.
* Liaise with insurers and insurance brokers regarding the proposed works.
* Keep government fund schemes delivery partners updated on progress for projects that have transferred to the developer.
* Ensure legal compliance regarding licences, agreements whilst also ensuring compliance with Landlord and Tenant Act, Building Safety Act and relevant Health & Safety legislation and regulations that may be applicable to the projects.
Skills and Experience
* TPI (ATPI/MTPI) / AssocRICS or equivalent professional accreditations is desirable.
* Exceptional communicator at all levels.
* Property management (or similar) experience.
* An understanding of project management principals and methodologies.
* Capable of hands-on problem solving, with ability to generate ideas and solutions.
* Able to work collaboratively with a wide range of internal and external specialisms.
* Ability to lead beyond direct area of control.
* Excellent understanding of leasehold property management industry and relevant legislative requirements.
* Customer & Client facing experience and demonstrable client account management skills.
* A sound understanding of the building remediation process, including applications to the government funding.
* Proven operational property management experience.
* Ability to work effectively under pressure and to manage both long and short term workstreams and priorities.
* Flexible to work outside of usual business hours, if required.
Working at Innovus:
At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution.
We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.
Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.
What We Offer:
At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits.
We're committed to creating a supportive, inclusive workplace where everyone can succeed.
Diversity and Inclusion:
At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.
As an inclusive employer, we provide equal employment opportunities to all qualified candidates.
If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.
Ready to apply:
Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.
Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check.
If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview.
Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team.
Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.