We have a fantastic new vacancy for a Food and Beverage Supervisor at Courtyard by Marriott Edinburgh West.
Courtyard by Marriott Edinburgh West is a 160 bedroom hotel situated on the leafy Heriot‑Watt University campus, featuring a state‑of‑the‑art lobby and ‘The Avenue’ at its centre. The hotel is managed by Lighthouse Hotel Management, the operational arm of the Molo Hotel Group.
Job Description
As the Food and Beverage Supervisor you will play a pivotal role in supporting the F&B team to deliver the highest quality of service and provide an exceptional experience for our guests.
Responsibilities
* Guest Engagement: Lead a team of enthusiastic and approachable individuals, inspiring them to provide outstanding service with a smile. No query or problem is too big or small – your team will take pride in making every guest’s experience exceptional throughout the bar, restaurant, and meeting areas.
* Supervision and Training: Oversee the daily operations of the restaurant and adjacent areas, guiding and mentoring the F&B team to deliver extraordinary service. Share your knowledge and expertise, providing ongoing training to ensure the team is equipped with the Health, Safety, Hygiene skills needed to create magical experiences for guests.
* Collaboration: Work closely with various in‑house teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment where everyone works together to create an exceptional stay.
* Compliance: In line with legislation and the hotel’s policies and procedures, understand, implement, and deliver the highest standards of legal compliance regarding food safety, food hygiene, and allergen management. Limit cross‑contamination and risk to staff and guests while catering to all cuisine needs.
Requirements
* Previous experience in a leadership role within the hospitality industry would be advantageous but is not essential.
* Have a positive "can do" attitude and show a desire to guide this throughout the team.
* A passion for delivering exceptional guest service with a friendly and approachable demeanour.
* Strong organisational skills and the ability to multitask in a fast‑paced environment.
* Flexibility to work varying shifts, including weekends and holidays, as the hotel operates 24/7.
* Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.
Perks and Benefits
* Competitive salary and opportunities for career growth within the Lighthouse Hotel Management family.
* Enhanced benefits for all employees – including 24/7 access to an online GP.
* Extensive training and development programmes to enhance your skills and knowledge.
* Employee / Friend & Family discounts on hotel stays and dining.
* Vibrant and inclusive work environment with a diverse team.
* Employee recognition programmes to celebrate your achievements.
* Uniform and meals provided on duty.
* Death in Service benefit for contracted employees.
* And many more great benefits!
Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you’ll shape memories and create experiences that will last a lifetime.
The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.
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