About Real Chemistry
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human‑centred creativity, and AI‑driven insights, fostering a unique environment where innovation thrives and our people are impact‑obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Job Title
Senior Account Manager – Medical Affairs Publications
Location
Manchester, England, United Kingdom
Responsibilities
* Act as day‑to‑day client contact for publication work streams: provide regular status updates to your client; respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans
* Take responsibility for the day‑to‑day management of your account, including managing the processes of the account (including running regular internal team meetings), flow of work, delegation of tasks (oversee status reports to ensure all team actions are complete) and the status of jobs across the account (not just your own)
* Ownership of and accountability for medium/large client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes
* Ongoing communication with your account lead on the progress of projects; alerting them to any barriers to project completion and being proactive in making recommendations and proposing solutions on how to proceed
* Awareness of the client’s business priorities and a sound understanding of the program strategy; have a good understanding of competitor activity
* Keep abreast of trends and developments in the medical communications and pharma industries
* Start to identify areas for growth (evolving existing programs and/or additional tactics), proactively sharing new ideas with your team and client
* Keep abreast of market changes
* Be proactive when new business opportunities arise, flagging relevant experience and areas of interest, contributing thoughts and ideas, assisting in the production of credentials and pitch presentations
* Maintains general understanding of account finances; supports account lead with financial management
* Continued professional development engagement; work with manager to identify training opportunities based on areas of interest and need
What You’ll Do
* Act as day‑to‑day client contact for publication work streams
* Take responsibility for the day‑to‑day management of your account
* Ownership of and accountability for medium/large client projects
* Ongoing communication with your account lead on the progress of projects
* Awareness of the client’s business priorities and a sound understanding of the program strategy
* Keep abreast of trends and developments in the medical communications and pharma industries
* Start to identify areas for growth and proactively share new ideas
* Be proactive when new business opportunities arise
* Maintains general understanding of account finances; supports account lead with financial management
* Continued professional development engagement
What You Should Have
* Experience in publications in an agency setting (additional Med Affairs experience desirable)
* Working knowledge of ICMJE and GPP guidelines
* Publication database experience such as iEnvision, PubsHub, etc.
* Highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail
* Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration
* Professional presence, performs with a sense of urgency and with a client service orientation
* Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable
* High energy, able to effectively operate in fast‑paced, growing and evolving environment
* Demonstrated strong work ethic, with a track record of following through on client requests and with high‑quality deliverables on schedule and on budget
* BA or equivalent work experience required
Benefits
Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.
Work Environment
We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. Outside of these offices, we have regions where people work remotely but come together quarterly for collaboration, culture and learning opportunities. This approach balances in‑person collaboration with flexible remote work.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Marketing, Public Relations, and Writing/Editing
Industries
Advertising Services
Equity and Inclusion
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
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