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One Stop - Customer Service Assistant, Beeston
Client: One Stop
Location: Beeston, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: e4325fc2622c
Job Views: 12
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description:
One Stop • Beeston • Apply by 30-May-2025
About the role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the day-to-day operations by providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance.
Since the customer is at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback.
With your guidance, your store will remain a safe place to work and shop.
You will be Responsible For
* Serving customers with passion and pride, providing natural, great service.
* Encouraging customer feedback through the ‘have your say’ survey.
* Working across all store areas including online, tills, replenishment, vending, and stock routines to meet customer needs.
* Practicing safety training to ensure safe working conditions.
* Participating in seasonal, community, and charity events to create an inclusive atmosphere.
* Understanding store performance and your role in delivering profit.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately to ensure correct payment.
* Following security procedures and wearing safety equipment.
* Following the think 25 policy when serving age-restricted products.
* Responding promptly to assistance calls or interventions at self-service checkouts.
* Maintaining a clean, tidy, and organized store environment.
* Potentially running shifts in the absence of managers.
* Following all training to keep safe and legal.
* If applicable, managing Post Office operations, including passing background checks.
Flexible Working
We support flexible working arrangements to fit your life and needs. Discuss your preferences during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other well
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, PayPoint, lottery, and vending solutions.
Part of Tesco since 2003, we support our stores from three distribution centers and serve communities throughout England and Wales.
Please Note
Applicants must be above school leaver age. Details vary by country.
Benefits include:
* 10% discount in One Stop
* 10% discount at Tesco & Tesco Cafe (increased to 15% on certain weekends)
* 20% discount on F&F Clothing in Tesco Stores
* 10% at Tesco Mobile, including shared deals
* 20% off insurance and health services at Tesco Bank and Vision Express
* Additional discounts, savings schemes, and support services
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