Commercial Claims Handler | Leeds | Up to £35,000 | Hybrid
Are you an experienced Claims Handler looking to take on a more influential role within a vibrant, growing team?
Location: Leeds
Salary: Up to £35,000
Job Type: Hybrid
About the Company
This expanding brokerage offers the best of both worlds - an independent, people-focused culture with the resources and backing of a larger national group. They're committed to delivering exceptional client service and supporting their employees' long-term growth. Now, they're looking for an experienced Commercial Claims Handler to join their Leeds office and help mentor the next generation of claims talent.
Role Overview
You'll be a key player within a lively, high-performing team, managing a varied caseload of commercial claims across multiple sectors and advising clients throughout the claims process. You'll also take an active role in supporting and mentoring junior members, helping to build a strong and knowledgeable department.
Key Responsibilities
Manage a broad caseload of commercial insurance claims from first notification to settlement
Advise clients throughout the claims process, delivering exceptional service and clear communication
Liaise with insurers, loss adjusters, and third parties to ensure timely and favourable outcomes
Support the development of junior team members through mentoring and guidance
Maintain accurate and compliant claims records
Collaborate with the wider broking and account management teams to provide holistic client support
About You
3+ years' experience handling a wide range of commercial claims
Cross-class experience (e.g., property, liability, motor, financial lines)
Cert CII qualified or working towards it (support available)
A strong communicator with excellent client service skills
Organised, proactive, and comfortable mentoring junior colleagues
Experience using Acturis preferred
What's On Offer
Salary up to £35,000 depending on experience
Flexible hybrid working structure (2-3 days in the office)
Private medical insurance and a comprehensive wellbeing package
Access to excellent resources and structured development pathways
Supportive, energetic working environment within a growing national business
If you're looking for a hands-on, rewarding role where you can make a real impact and help shape a growing team - get in touch to learn more.
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