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Customer Service Executive required in the Telford area for this luxury skincare business..
We're looking for a confident, well-presented, and exceptionally organised Customer Service Executive to join their growing team. This varied role plays a vital part in the day-to-day running of all aspects of this fast-paced business, combining customer care, office coordination, and logistics with the opportunity to explore other areas of the business.
Key Responsibilities
* Handle inbound calls and enquiries from both B2C and B2B customers
* Organise training logistics in collaboration with the office team
* Manage certified accounts in support of the Sales Director
* Oversee front-of-house duties, providing a warm and professional welcome to visitors and clients
* Process customer orders and manage associated logistics
* Support the subscription team and respond to subscription queries
* Coordinate bookings
* Ensure smooth-running office protocols and provide general administrative support
Who We're Looking For:
* An outstanding communicator. A friendly individual who enjoys working with people
* Organised and reliable with strong communication skills
* Proficient with IT systems including Outlook and Excel
* Able to manage multiple responsibilities efficiently
* Customer-focused and confident both in person and over the phone
* A proactive team player with a positive attitude
Opportunities for Growth:
Our client is proud to support the personal and professional development of their team. This role provides the opportunity to explore other areas of the business — whether your interest lies in marketing, content creation, training support, or creative development. They value ambition and will support the right candidate to grow their career.
Package up to £28k.
Full and part time hours available.
If you're an ambitious professional looking for a diverse role to get your teeth into, get in touch today.
Own transport required due to location.
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Customer Service
* Industries
Administrative and Support Services
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