What's involved with this role: Corporate Consultations Manager JM RQ1554450 Pay Rate: £22.25 per hour PAYE Location: Greenwich, London SE18 6HQ 35 hours per week Contract Length: 5 months Our Client is looking for a forward-thinking and strategic professional to lead innovative, inclusive, and impactful community consultations. This is an exciting opportunity for someone with strong experience in delivering and overseeing engagement across diverse platforms, who thrives on collaboration, and is committed to ensuring residents have a meaningful voice in shaping services and policies. If you are confident managing complex projects, understand the legal frameworks guiding public consultations, and are passionate about equity, inclusion, and community empowerment—this role offers the chance to make a real difference. You will report to the Interim Engagement and Participation Manager/Strategic Lead for Corporate Community Engagement and be responsible for driving excellence in consultation practices, developing new approaches that place the client at the forefront of community engagement, and ensuring their residents are central to all they do. This role includes the direct management of one staff member and up to 15 indirectly managed consultancy or contracting staff. Main Duties: Consultation delivery Co-ordinate and deliver consultation activity for directorate specific projects and within the Community Engagement team’s corporate engagement projects Ensure consultation knowledge is exploited, working closely with the data, evaluation and insight officer and provide intelligence about residents and service users to enable strategic decisions and reporting as part of the Our Greenwich plan Prepare and share both accessible and detailed reports on consultation outcomes Design, manage and deliver both face-to-face and online consultations and co-ordinate use of appropriate consultation portal applications (such as Commonplace | Citizen Engagement Platform ) to enhance the quality and impact of consultations delivered Serve as consultations advisor providing support and sector knowledge, promoting best practice to the Council and partners Ensure fully statutory and legal compliance around consultations practices and delivery Be a significant agent in the organisation of online and face-to-face consultation events, ensuring they are well managed, participated in and attended, delivered on time and within budget constraints Liaise with the community engagement officer and when needed support the co-ordination of and attend community meetings, forums and focus groups alongside potential third sector organisations Support the community in being involved in the development and design of consultations and responding to live consultation opportunities by sharing the necessary skills and tools with them to do so Support, develop and deploy a range of consultation resources that engage residents and communities on their terms and in ways that they feel comfortable to express their views Continually review the ways that we involve hard-to-reach groups and provide suggestions for improvements utilising non-traditional forms of consultation Facilitate and co-ordinate any corporate and borough wide surveying and benchmarking activity Ensure community organisations, partners and the third sector are all able to participate in consultations and be involved in the co-designing of consultations when appropriate Consultation development and communications Lead on the research, development and co-ordination of consultation materials (on and offline) ensuring that the information is clear, provides the right level of detail and avoids the use of jargon Liaising with as needed with colleagues in the communications team, develop improved consultatory communications across a variety of channels to hear the voices of under-represented groups Ensure designs for, print, use and delivery of consultation materials suitable for a variety of community and council stakeholders and projects. This may include; Consultation promotions and publicity Consultation newsletters Consultation booklets, leaflets and flyers Consultation surveys and questionnaires Consultation exhibition materials Online consultation information Translation co-ordination Consultation outcome public reports Support and feed into the development of events within the community and the council to maximise consultation points of delivery and grass roots opportunities Undertake any administration, reporting, monitoring and data management of consultation activity Monitor the information produced by the data, evaluation and insight officer so that they carry out the necessary steps to produce an accurate data report capturing the consultation findings which are vital to the final decision-making process and plan delivery Be responsible for ensuring consultation responses are recorded in an accurate and timely manner and are regularly reviewed Contribute to an annual engagement and consultation forward plan Attend project, activity and team meetings to ensure all stakeholder needs are considered, during the design and delivery of activities Adhere to safe working/health and safety practices in a role that carries out of office/lone work Deputise for the team as needed in their absence and in the postholder’s own service areas Produce and upkeep a consultations log which registers all consultation activity Keep up to date with sector changes for continuous improvement in the delivery of this post’s workload We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. "XI JM Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.