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Global it support analyst – 1st line | m365 | hybrid

Caerphilly
United Cerebral Palsy of Georgia
It support analyst
€24,785 a year
Posted: 14h ago
Offer description

United Cerebral Palsy of Georgia is looking for a Service Desk Analyst in Caerphilly to join their Cardiff-based support team. In this role, you will provide 1st line technical support to users across a global business, focusing on Microsoft 365 environments and excellent customer service.

Your key responsibilities include logging incidents, troubleshooting hardware/software issues, and supporting new starter onboarding. The company offers career development opportunities and a supportive team environment with hybrid working options.

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