Are you a master of relationship-building with a passion for luxury sales? Ready to manage and grow a portfolio of high-net-worth collectors in a world where art meets investment? We're looking for a Client Manager who thrives in a high-performance, client-first environment - someone who knows that meaningful, lasting relationships are the key to seven-figure success. Join our dynamic E-Commerce Sales Team at our contemporary, design-led Head Office in The Mailbox, Birmingham, and take your career to a new level in the luxury art market. This is a full-time, permanent role (including weekends) for someone who knows the power of a well-timed phone call, the importance of personal service, and the thrill of closing big deals. What You'll Be Doing: • Maintaining and growing a portfolio of high-net-worth clients, providing tailored guidance to expand and refine their private art collections. • Delivering a high-touch, relationship-led service - you'll be on the phone daily, not just selling, but connecting, advising, and inspiring confidence. • Using expert product knowledge (we'll train you) to curate bespoke recommendations and private client offerings that convert conversations into sales. • Partnering with our Art Consultants to spot rising collectors, turning them into loyal VIPs through proactive engagement and strategic follow-up. • Attending exclusive exhibitions and private events, representing the brand and creating in-person moments that strengthen client trust and loyalty. • Working across departments with diverse teams to ensure a seamless, white-glove client experience from first call to final delivery. What We're Looking For: • A proven track record in luxury sales or premium client account management, with experience handling affluent or high-net-worth clients. • A strong closer with the confidence to hit - and exceed - seven-figure sales targets. • Experience with phone-based outreach or proactive client engagement is a big advantage. • Emotionally intelligent, personable, and skilled at building rapport and trust quickly. • Detail-obsessed, self-motivated, and always a few steps ahead of your clients' needs. • Excellent written and verbal communication skills - you'll be representing a premium brand every time you speak. What You'll Get: • £33,000 base salary uncapped commission (OTE £55,000) • Staff discount exclusive retailer benefits • Access to financial & mental wellbeing resources • 28 days holiday, plus one additional day for each year of service (up to 33) • Company pension scheme • A fast-track career path in a growing, creative business where your success is truly valued This isn't just a sales job - it's an opportunity to curate collections, cultivate influence, and become a trusted advisor to elite clients. If you've got the confidence, charisma, and commercial drive to thrive in this high-stakes, high-reward space - we want to hear from you! Apply now with your CV and a cover letter!