Role : Administrator Location : Supreme Wheels, Milton Keynes Hours : Monday to Friday 8am-5pm Salary : £27,500.00 Supreme Wheels is a Specialist Alloy Wheel Refurbishment company based in Tongwell, Milton Keynes. We are looking for an experienced Administrator to support our busy office function. Your key responsibilities will be: Administrative tasks including data entry, invoicing, handling monies, uploading documents and organising the customer bookings. Communicating with customers through email, telephone and face to face. Monitor customer feedback closely to ensure we deliver the best products and services. Work to achieve agreed KPI’s, sales and growth targets. Produce reports to monitor new and existing customer growth. Operate within set guidelines and procedures relating to all aspects of customer service, pricing, and lead times. Develop effective working relationships with team members and the wider BCA Business. Have empathy for a customer’s problem and think "outside the box" to offer achievable solutions. Support and create social media content with the help of the marketing team. Creative and able to bring new ideas to the team. Able to work with Microsoft Excel, PowerPoint, Visio and Word. To be successful, you’ll bring some of the following experience with you: Must have experience in Microsoft Excel, PowerPoint and Word (essential) Must have organisational skills with attention to detail and ability to prioritise and multi-task Numeracy skills preferred Interpersonal skills Communication skills, both verbally and written Ability to meet strict deadlines and targets Team player but also able to work on own initiative Driving Licence (desirable) We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes: Company Pension Scheme An Employee Assistance Programme Enhanced maternity, paternity, and adoption leave Access to trained Mental Health First Aiders And so much more… As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join Supreme Wheels. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.