Job Title: Customer Care Assistant - Full Time - Ilminster, Somerset
Client:
McDonald's
Location:
Ilminster, Somerset, United Kingdom
Job Category:
Customer Service / Hospitality
EU work permit required:
Yes
Job Reference:
9aff49e44f42
Job Views:
7
Posted:
14.07.2025
Expiry Date:
28.08.2025
Job Description:
Overview
McDonald's is one of the most recognised brands worldwide, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and ensure opportunities for all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining and toilet areas, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.
Essential qualities include friendliness, approachability, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact. The ability to maintain high energy levels while working efficiently and productively is crucial.
Benefits include holiday pay, service awards, meal allowance, employee discounts from top brands, and more.
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