Company Description
Alpha Facilities Group Ltd. is a Midlands-based commercial glazing specialist, with over 30 years of experience. We deliver value and excellence in commercial, residential, leisure, health, hotels, retail, and public sectors. Our expertise extends to installing glass, windows and doors, for commercial markets. Key services include 24/7 emergency boarding and glazing, security glazing, window filming and glass polishing services. Our experienced team ensures projects are delivered on time and within budget, offering comprehensive site surveys and in-house project management for jobs requiring multiple trades.
Role Description
This is a fixed-term, office-based position for a Part-Time Admin Assistant to cover maternity leave at Alpha Facilities Group Ltd. The Admin Assistant will support the smooth running of client accounts by ensuring high levels of customer service and efficient administrative coordination. Day-to-day tasks include managing client communications, liaising with internal teams, updating project records, and assisting with monitoring timelines and budgets. The role also involves maintaining positive client relationships, addressing queries promptly, and preparing status updates when required. As the first point of contact for the company, professionalism is essential. Some out-of-hours work may occasionally be required.
Qualifications and experience
Experience supporting client needs with strong customer service skills
Excellent time management and organisational abilities
Strong communication, problem-solving, and coordination skills
Able to work independently and collaboratively within an office environment
Proficient in Google Workspace, with CRM experience beneficial
Benefits
£14.50 per hour
Private Health Care
5% Pension Contribution
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