Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
Our Occupiers/Public Liability team is currently looking for a Personal Assistant to support a Partner within the well established department.
The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative.
Responsibilities
To prepare correspondence and documents through audiotyping and word processing.
To administer daily digital filing and the opening, closing, storage and retrieval of client files.
To prepare correspondence and enclosures for despatch if required.
To make appointments, arrange meetings and manage diaries
To provide support to other secretaries and the administration team as required.
To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm’s standards for client care.
To undertake any specific training as and when required.
To ensure the confidentiality of all clients’ documentation and information.
Help us live our service promise and deliver excellent levels of client care.
Person Specification
Demonstrable legal secretarial experience
IT literate
Strong comprehension of English spelling, punctuation and grammar
Excellent word processing and audio typing skills
Exceptional customer service skills, including a professional and friendly telephone manner.
Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous
Previous experience of working in a fast paced environment
Prior exposure to Proclaim case management system is desirable
Audio typing speed of 65+ words per minute
Previous experience of working with court forms and creating pleadings
Use of digital dictation, ideally Big Hand
Salary & Hours
Salary of £27,000 to £30,000, dependent on experience
Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Hybrid Working
3/2 hybrid working pattern after probation.
23 Days Holiday
Rising to 26 days, plus bank/public holidays.
3 holiday buy backs and an extra day for your birthday after service length requirement.
Looking After Your Health
Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
Work Life / Balance
Active social committee with generous departmental and firm-wide social budget.
Apply now
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario-based questioning.
Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
Petal Peters, our Recruitment Manager, is happy to answer any questions you may have, about what Express Solicitors can offer you.
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