Overview
The Account Manager has the main responsibility to align with Vendor Management on Amazon initiatives, focused on problem-solving and account management for strategic manufacturers pursuing exponential growth on Amazon. The position requires the candidate to exercise discretion and independent judgment, while problem-solving issues with internal marketing/sales, retailers, and manufacturers. The ideal candidate will be confident, self-motivated, and possess efficient organizational skills. The ability to multitask in a fast-paced environment will be a vital aspect of the role.
Responsibilities
* Creating efficiency impacting multiple clients and other account managers
* Set up / update products, promotions, and content on the Amazon platforms
* Proactively review & troubleshoot issues, submitting & escalating cases to Amazon on behalf of clients
* Promotion Submission and management, ensuring all asins are live and running no suppressions, no out of stock etc.
* Drive content tests and recommendations
* Manage day-to-day responsibilities of accounts through established Amazon tools and processes to ensure products adhere to Amazon guidelines and continue garnering sales
* Regularly pull and analyze client performance and advise team on potential issues.
* Amazon expert able to advise clients on best practice guidelines
* Conduct regular audits of clients\' products to ensure continued adherence, escalating issues as necessary
* Partner with operations team to assist in reviewing inventory levels, taking action or alerting on issues as necessary
* Track retail budgets
* Track sales of all assigned asins identifying deltas and the why behind them
* Trusted partner of vendors maintaining a high level of responsiveness and able to provide ad hoc requests with accuracy and speed
* Ad hoc projects as assigned
Qualifications
* 2-5 years of account management/ecommerce experience
* 2-5 years of project management expereince
* Preferred: 2 or 4 year degree
* Advanced skills in Excel
* Retail analytics, ROI, and problem-solving skills
* Amazon experience is a plus
#J-18808-Ljbffr