Job overview
The Cardiac Physiology service is recruiting a full-time clerical administrator as part of a service re-structure and expansion plan. This role is essential for ensuring the smooth delivery of the Cardiac Physiology non-invasive and echo service, supporting our patients, staff and Trust compliance to managing waiting times for diagnostic tests.
If you are enthusiastic, empathetic and have excellent digital, communication and prioritisation skills you could be the ideal candidate. The role will suit a team player who is also able to act on their own initiative and prioritise their workload with flexibility to the daily operational demands.
Main duties of the job
Key Responsibilities:
* Provide comprehensive administrative support for cardiac diagnostic services.
* Schedule and manage appointments for tests and specialist echocardiography clinics.
* Monitor activity, waiting lists, and support performance targets (RTT, DM01).
* Act as a point of contact for patients, GPs, and internal teams.
* Maintain accurate records, manage digital platforms, and assist with audits.
* Support equipment servicing and resource management.
* Work independently, prioritising tasks and ensuring service runs to capacity.
About You:
* Strong organisational and communication skills.
* Proficient in Microsoft Office and data entry.
* Previous admin experience in a healthcare setting desirable.
* Ability to work under pressure in a busy clinical environment.
Working for our organisation
The Cardiac Physiology team is a key component of the Cardiology department at Dorset County Hospital, providing numerous cardiac diagnostic and interventional examinations. We currently have 2 Cath Labs, performing a range of diagnostic and interventional cardiac procedures. We also provide highly skilled ECG, ECG analysis and Echocardiography procedures, cardiac device implant and follow up services.
Dorset County Hospital is in the county town of Dorchester which has good rail links to Southampton, Bristol and London and boasts highly rated schools. Dorset is a delightful place to live and work with the choice of coast or country for leisure activities. Dorchester has undergone a major refurbishment with lots of bars and restaurants providing evening entertainment. The seaside town of Weymouth is nearby with lots of water sports opportunities.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.
Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
* Educated to GCSE level or equivalent
* RSA Stage II and/or NVQ Level 3 or equivalent in Business Administration
Desirable criteria
* Willingness to undergo further training related to the role
KNOWLEDGE & EXPERIENCE
Essential criteria
* Recent & relevant experience in an office environment in a clerical/admin capacity
* Comprehensive knowledge of computer software such as Microsoft Office
* Experience of working with Healthcare Professionals at all levels
* Experience of effective communication with patients via telephone or in person
* An understanding of the meaning of confidentiality and the requirement for this to be maintained
Desirable criteria
* Experience of working with healthcare based digital platforms.
SKILLS & ABILITIES
Essential criteria
* Evidence of effective communication skills both written and oral
* Evidence of competent keyboard skills
* Evidence of ability to input data accurately and timely
Our Mission
Outstanding care for people in ways which matter to them.
Our Vision
Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
Our Values
Integrity, Respect, Teamwork, Excellence
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.
PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION
Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.
The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice.
Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.
Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.
You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.