Senior Data Centre Engineer
Heathrow
Up to £58,000
Our client is looking for an experienced Senior Data Centre engineer to work on a shift basis (4on 4off Days & Nights) to specialise in activities such as cross connects, localised patching, racking and decommissioning.
Job Duties
1. Provide support for both pre-scheduled and reactive operational workflows at the Data Centre or, as pre-arranged, at other locations.
2. Plan and optimize the efficient use of Data Centre space and cabinet utilization in accordance with the Hosting Data Centre Standards.
3. Prepare quotations in alignment with defined standards and Operational Level Agreements (OLAs).
4. Mount servers, storage, and network equipment in cabinets, adhering to current Data Centre standards.
5. Install Data Centre cabling for managed solutions and internal networks, following design documentation and utilizing current copper, fibre, and patch paneling standards.
6. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers.
7. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs).
8. Support governance activities by addressing any non-compliance issues and managing them to resolution.
9. Investigate incidents and faults, identify root causes, and implement appropriate remed...