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Head of talent and colleague experience

Lincoln
Head of talent
Posted: 4 May
Offer description

What if your next role didn’t just develop talent, but redefined how it feels to work somewhere? At Lincolnshire Co-op, we’re building something bigger than jobs. We’re creating meaningful careers, stronger leaders, and experiences that people actually want to be part of. That’s where you come in. Ready to shape the experience of almost 3,000 colleagues? This isn’t a typical “Head of Talent” role. You’ll be shaping how it feels to join, grow and stay here. From the first interaction with us, through leadership development, to the moments that matter most in someone’s career — you’ll design an experience that truly works for our people. You’ll lead our approach to learning, leadership, engagement and inclusion, turning insight into action and strategy into something real, practical and measurable. In this role, you will: Make colleague experience tangible; something our people see, feel and benefit from, not just something we say. Shape how leaders show up, through clear, consistent leadership development pathways. Turn data, feedback and insight into meaningful change across the colleague lifecycle. Build an approach to learning that’s relevant, accessible and future-focused. Embed inclusion into everything — not just as an add-on, but as a given. Partner with senior leaders to influence thinking, challenge constructively and drive better outcomes. Create tools, frameworks and simple solutions that help managers take ownership locally. Lead and develop a high-performing team that delivers both strategy and hands-on impact. You won’t be doing this in isolation. You’ll be working closely with our Executive team, People colleagues and leaders across the Society to make sure people experience is part of how we run our Society — not something that sits on the side. Want to know more? You can download and review the job description which is available on this page. INDHP About You You might already be in a 'Head of' role. Or you might be ready for your next step. Either way, you’ll know how to turn big ideas into something that actually works in a real, complex organisation. You’ll probably recognise yourself in this, if: You’ve led talent, learning or experience functions in a multi-site or customer-facing environment. You know how to balance strategy with delivery — and aren’t afraid to roll your sleeves up. You’re comfortable influencing at senior level, even when it means challenging the status quo. You use data and insight to make decisions, not just instinct. You care about creating inclusive environments where people feel they belong. You’ve built leadership capability frameworks or large-scale development programmes. You’re as comfortable in a workshop room as you are in a boardroom. You’re driven by one thing: helping people grow and perform at their best. If you’re CIPD-qualified or hold another relevant professional qualification, great. If not, but you’ve got the experience — we still want to hear from you. Why this role matters: This role sits at the heart of our Purpose Beyond Profit 2030. Because when our colleagues thrive, our communities do too. You’ll be shaping: How leaders lead How people grow How work feels, day-to-day And ultimately, how we deliver on our purpose: bringing together ideas, energy and resources to make life better in our communities. What you’ll get in return Alongside the opportunity to shape something genuinely meaningful, you’ll get: 34 days annual leave, rising to 39 in line with service (plus bank holidays) Private medical insurance, underwritten by BUPA Pension scheme with up to 12% employer contribution Colleague discount across our family of businesses Annual discretionary bonus based on the achievement of your objectives Wellbeing support and community engagement opportunities We’re also proud to be an Investors in People Platinum employer, which means we don’t just talk about development — we invest in it. A final thought You’ve probably seen roles like this before. But how many give you the space to truly shape the colleague experience across an entire organisation? If you’re curious about what that could look like here we’d love to talk. About Us From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected]. We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

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