Job Description
Join a leading, forward‑thinking managing agent and take ownership of a landmark residential estate in South East London. As Estate Director you will have the opportunity to shape the on‑site services, lead a high‑performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships.
Hours: Monday to Friday 9am till 530pm
Salary: £65,000 - £70,000 per annum depending on experience.
What’s in it for you: Estate Director
* Opportunity to work for a leading global property company
* Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence.
* Chance to lead and develop a high-performing on-site team
* Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams
* Full strategic and operational governance across brand new luxury environment
Job Description: Estate Director
You will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services.
You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client’s vision for the site.
The Role: Estate Director
As Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service.
What you will be doing: Estate Director
* Oversee the mobilisation of the block, coordinating site staff and third‑party contractors.
* Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery.
* Lead on fire life safety management with specialist contractors.
* Act as the primary on‑site contact for day‑to‑day estate queries and operational issues.
* Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards.
* Oversee contract management to ensure value for money, service quality and best‑in‑class delivery.
* Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels.
* Develop and maintain robust management systems for buildings, facilities and public realm areas.
* Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice.
* Contribute to occupier communications, ensuring clarity, consistency and quality.
* Advise the General Manager promptly on risks, incidents or emerging issues.
What we are looking for: Estate Director
* IOSH or NEBOSH certification (essential)
* Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred)
* Proven leadership experience within estates or facilities management.
* Strong understanding of hard and soft FM services.
* Experience in health & safety best practice and compliance management.
* Skilled in contractor management and PPM oversight.
* Excellent problem-solving abilities and a logical, proactive approach.
* Experience dealing directly with tenants or residents in a customer-facing capacity.
* Financial acumen with experience in budgeting and reporting.
* Knowledge of utility management and ESG considerations.
* Experience managing confidential access to residential homes with discretion and professionalism.
If this sounds like the perfect role for you, please send us your CV as a matter of urgency.