Job Summary
We are seeking a dedicated and enthusiastic Front of House Supervisor to join our dynamic team. The ideal candidate will have a strong background in hospitality and restaurant operations, with a passion for delivering exceptional customer service. This role involves overseeing the front of house operations, ensuring that our guests receive a memorable dining experience while maintaining high standards of food safety and quality.
Duties
* Supervise daily front of house operations, ensuring smooth service and guest satisfaction.
* Lead and manage the front of house team, providing guidance and support to staff members.
* Coordinate food preparation and production activities, ensuring adherence to safety and quality standards.
* Assist in cooking and serving food as needed, demonstrating culinary skills when required.
* Maintain cleanliness and organisation of the dining area, bar, and kitchen facilities.
* Conduct training sessions for new staff on hospitality standards, food safety practices, and service techniques.
* Monitor inventory levels and assist with stock management to ensure efficient operation.
* Handle guest inquiries and complaints professionally, striving for resolution and satisfaction.
Experience
* Proven supervisory experience in a restaurant or hospitality setting is essential.
* Strong culinary experience with knowledge of food preparation and cooking techniques.
* Previous experience in team management, demonstrating leadership skills within a fast-paced environment.
* Familiarity with food safety regulations and best practices in food production.
* Experience in serving customers with a focus on providing excellent hospitality.
Job Type: Full-time
Pay: From £12.21 per hour
Expected hours: 25 – 40 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Unlimited paid holidays
Work Location: In person
Reference ID: OPSAUG25