We are delighted to be working with a fast-growing equipment supplier, who are looking to expand their busy Service team with the addition of a Service Coordinator.
Based at their Cranleigh depot, this is a great opportunity for someone with coordination or administration experience who's eager to learn - or for an experienced Coordinator looking for a new challenge in a thriving business. Own transport is essential due to location.
Key Responsibilities:
* Responding to incoming calls and emails from new and existing customers
* Handling hire and service requests, raising jobs and providing quotations
* Scheduling Engineers' workloads within agreed service level targets, including urgent callouts
* Ensuring Engineers are fully equipped with the correct parts and ordering from suppliers as needed
* Reviewing and preparing job sheets for invoicing
* Supporting with general administrative and office duties
What We're Looking For:
* Experience in scheduling or coordinating Engineers (or a similar environment)
* Strong communication skills and a confident telephone manner
* Highly organised, with the ability to manage priorities and meet deadlines
* Comfortable using Microsoft Office packages, especially Word, Excel and Outlook
* A team player who enjoys problem-solving and thrives in a fast-paced setting
What's On Offer:
* Salary: £27,000-£30,000 per annum (depending on experience)
* Hours: Monday to Friday, 8:30am-5pm (30-minute lunch break)
* 25 days holiday + bank holidays (increasing with service)
* Free on-site parking, sick pay, and a range of other benefits
If you're organised, proactive and ready to join a supportive and growing team - apply today!
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