Location: Belfast
Contract: Full Time
About the role
YouthAction NI are seeking an administrator to join their team in their headquarters College Square North (CSN) in the heart of Belfast.
YouthAction is a membership-based, regional organisation, with an 80-year history of working with young people to improve their lives, tackle inequalities and contribute to flourishing communities and a peaceful and shared society.
CSN strives to be a centre of excellence for youth work, influencing and impacting on opportunities for young people well beyond the boundaries of Belfast. It is a shared space for a shared future in the heart of Belfast, connecting communities, young people and organisations in the city centre. Our building houses state-of-the-art theatre facilities alongside functional and multi-purpose rooms for meetings, training, events and conferences.
The successful candidate will play a key role in providing high quality hospitality within the building by liaising with building users and catering suppliers to ensure the smooth running of meetings and events. Gathering user feedback and promoting the facilities to potential users will also be a key element of the role. We are looking for someone who values teamwork, is self-motivated and can hit the ground running with enthusiasm.
Key Responsibilities
* Point of contact for College Square North room bookings (alongside Building Administrator).
* Liaise with event organisers to finalise catering needs in advance of events or meetings.
* Liaise with catering providers and produce required financial paperwork in timely manner.
* Set up/clear up catering for events and meetings, scheduling additional help from Domestic Assistant when required.
* Meet, greet and build good relationships with building users, ensuring their hospitality needs are met.
* Regularly promote CSN as a city centre meeting and conference facility using 'on the day' social media posts.
* Gather, record and analyse customer/user feedback.
* Invoice building users promptly, post event.
* Maintain a supply of catering food/drink items, placing orders to replenish as necessary.
* Provide financial administration support when required as part of the YouthAction administrative team.
* Provide foyer cover to support the effective running of the building as required.
* Attend and contribute to regular admin team meetings.
* Attend and contribute to regular building review meetings.
General
* Complete any other duties as directed.
* The ideal candidate will behave in a professional manner at all times and adhere to YouthAction’s charter of expected behaviours.
* 3 year's experience in an administrative role
* Proven administration skills with experience in using MS Office Packages (word, excel, powerpoint).
* Ability to effectively manage and prioritise tasks.
* Good communication and interpersonal skills.
* Ability to work effectively under pressure.
* Experience in financial administration
* Experience of hospitality.
* Experience in social media/PR/Communications
* Inclusive and Friendly Working Environment
* Attractive annual leave with length of service rewards
* Allocated well-being days at Christmas
* Occupational Family Friendly Policies
* Occupational Sick Pay
* Investors in People
* Personal Development including in service training opportunities
You can request an application form from Joanne Quinn-Kane, HR Officer at joanne@youthaction.org.
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