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Engagement executive

London
Heart of London Business Alliance
Posted: 19 August
Offer description

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Join to apply for the Engagement Executive role at Heart of London Business Alliance

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We’re looking for anEngagement Executiveto help connect with and support our member businesses. In this role, you’ll keep members informed, assist with events and campaigns, including ballots and ensure our data and communications are in top shape. If you’re organised, enjoy building relationships, and want to play a part in London’s vibrant business community, we’d love to hear from you.

Job Description

Department: Company Performance

Line Manager: Head of Engagement & Partnerships

Direct Reports: n/a

Location: 80-81 St Martin’s Lane, London WC2N 4AA

Hours: Full-time, 9:00am–5:30pm, Monday to Friday (some out-of-hours work required)

Job Purpose

The Engagement Executive supports high-quality engagement with HOLBA’s member businesses and plays a key role in the successful delivery of the BID ballot campaign. Working closely with the Engagement & Partnerships team, the postholder helps ensure member businesses are well-informed, engaged, and prepared for the renewal process, with accurate records and effective communications in place.

Main Responsibilities

Member Engagement

·Serve as a contact point for member businesses, addressing enquiries and providing updates on HOLBA services and campaigns.

·Maintain up-to-date CRM records to ensure ballot readiness and accurate tracking of engagement.

·Support regular communication with voter businesses and key stakeholders.

Ballot Planning & Delivery

·Assist in preparing and executing engagement activities such as mailings, emails, events, and information sessions.

·Help maintain a compliant and current database of levy payers and voter contacts.

·Support event logistics and production of collateral related to the BID ballot process.

Administrative & Campaign Support

·Contribute data summaries to support performance reporting by the Associate Director – Company Performance.

·Provide general administrative and operational assistance to the Head of Engagement & Partnerships, including coordination of timelines and campaign activity.

·Help with scheduling, minute-taking, and documentation for board and member sessions linked to the ballot.

Person Specification

·Experience in stakeholder engagement, events, or campaign support roles.

·Well-organised and detail-oriented, with the ability to manage multiple priorities.

·Good written and verbal communication skills; confident interacting with external stakeholders.

·Proficiency in CRM systems and Microsoft Office tools.

·Understanding of BID (Business Improvement District) operations and electoral processes.

·Familiarity with businesses and community dynamics in London’s West End.

·Previous involvement in public consultation, local campaigns, or community engagement projects.

Please notethat the above is not intended to be an exclusive or exhaustive list of responsibilities and personal specifications but an outline of the main areas. Please also note that the Company reserves the right to update the job description at its discretion.

If you’re interested in applying for any of this role please submit your CV and covering letter by email torecruitment@holba.london.You can also use this email to ask any questions prior to applying.

Closing Date 29 August

Interviews 3 September

At this time, we do not require any recruitment agency support.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Business Development and Sales
* Industries

Non-profit Organizations

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