Serco: Norfolk & Norwich University Hospital, NR4 7UY Permanent, Full time (37.5 hours per week, Monday to Friday 08:00 to 16:00) £33,073 to £35,375 per annum depending on qualifications and experience, plus excellent benefits Ready to impact a better future? As an Electrical Craftsperson in our healthcare estates team, you’ll help ensure critical hospital infrastructure operates safely, reliably, and efficiently – supporting an environment where patient care can thrive every day. Your work will directly contribute to a positive impact on communities by maintaining essential electrical systems that healthcare professionals depend on. From preventative maintenance to urgent repairs, you’ll play a key role in keeping services running smoothly and safely, helping to protect both people and the future of the estate. What you’ll do as an Electrical Craftsperson You’ll be entrusted to: Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance across a wide range of plant, services, and equipment Complete planned preventative maintenance to ensure reliability and compliance Maintain high standards of safety, efficiency, and workmanship across all tasks Identify faults, escalate issues, and request parts or support when required Follow all policies, procedures, workplace regulations, and best practice guidelines Accurately complete work orders and documentation using internal systems Does this sound like you? You’ll be a great fit for this role if you have… Proven experience in electrical maintenance within a complex environment Strong fault-finding skills and the ability to work independently Good communication and customer service skills with a focus on care and professionalism Awareness of health and safety practices and your own limitations A proactive approach to problem-solving and continuous improvement Vetting and checks: A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What we offer 27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years’ service) Up to 6% contributory pension scheme Park & Ride shuttle service to the hospital Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Let’s impact a better future, together. Apply today. All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.