Overview
Cliveden House is currently seeking a welcoming and guest-focused Spa Receptionist to join our spa team. As a Spa Receptionist, you will play a pivotal role in creating a serene and enjoyable experience for our spa guests. This position offers an exciting opportunity to contribute to the overall well-being and relaxation of our guests in the luxurious setting of Cliveden House.
Responsibilities
* Greet spa guests warmly and assist with check-in processes, ensuring a seamless and calming experience
* Manage spa bookings and appointments efficiently, providing detailed information about available services
* Respond to inquiries about spa treatments, facilities, and wellness programs in an efficient manner
* Coordinate with the spa team to ensure the smooth flow of appointments and services
* Assist in maintaining a serene and organised spa reception and boutique area
* Uphold high standards of customer service, ensuring guest satisfaction throughout their visit
Compensation and Benefits
* £16,175 (part time - 24 hrs)
* £3,300 estimated annual Tronc (non-contractual)
* Commission on product sales
* 29 days of annual leave, including bank holidays
* Regular team gatherings and appreciation events
* Complimentary team meals
* Uniform provided
* Staff accommodation available if required
* Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
* Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
* Discounts on spa treatments and products
* Special gifts based on length of service
* Recommend-a-friend bonus scheme
* Health cash plan
* Participation in the cycle-to-work scheme
* Access to our employee assistance programme
* Excellent training and career development opportunities
* And so much more
If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!
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