Wincanton for Sainsbury's at our Thameside depot in London are looking for a Warehouse Shift Manager to join the team. Reporting to the Depot Operations Manager, the Shift Manager leads a team of Warehouse Team Managers, ensuring safe operational performance while meeting all key performance indicators to exceed customer expectations. We receive, pick and load store orders accurately, safely and in a timely manner to meet the outbound loading schedule, across our four grocery chambers (ambient, frozen, chill and produce). We are looking for candidates with experience of a multi-temperature, food environment. Any 5 days from 7, shift times are rotating earlies and lates06:00 -14:00 and 14:00-22:00 How will you contribute? Proactively motivate and lead a Team of Managers to achieve planned targets and ensure deadlines are met Support, monitor, report on and deliver the operational daily, weekly, monthly & quarterly KPIs Ensure a proactive approach to Health & Safety Provide a responsive & professional service to customers and colleagues Manage performance, timekeeping, attendance, overtime and sickness levels of individual colleagues and action as per procedures Monitor and manage agreed budgets Managing customer expectations, ensuring all escalations are dealt with to a high standard and in a timely manner Alongside the other Shift Managers, manage and lead the onsite Union relationship and meetings What will you bring? Strong People Management skills including managing people processes such as disciplinary / grievance etc Management or supervisory experience in a multi temperature, food or grocery environment Strong operational knowledge / background Experience of managing customer relationship and expectations Proven experience of leading and motivate teams to achieve results in a unionised environment Demonstrate excellent communication skills Possess a positive attitude and the ability to suggest methods of improvement and be actively involved in improvement techniques What do we offer? Our Culture & Benefits In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more. Our people are at the core of our business and what makes Wincanton great. Thats why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment. Be a part of our values; Were Thoughtful, Were Aiming High and Were Prepared. Our Commitment We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application. Find out more: Wincanton champions a diverse workforce