Job summary
To provide an efficient Porter/non patient transport service to wards and departments in the BNSSG area.
By adopting a flexible approach to all aspects of the job demonstrating an ability to work as part of a team or alone without supervision.
You will hold a current driving license and be able to drive vehicles when required.
An orderly approach to ordering/stocktaking of supplies in the Porter's store and a general ability to organize and prioritise work is essential.
You will, in the course of your duties meet, and deal with, a large cross section of people so good appearance and good communication skills are very important.
You will need to be able to work as part of the team but also motivate team members.
Main duties of the job
1. Help co-ordinate duties to Porter/Transport Team
2. Ensure adequate supervision of performance and conduct of staff under his / her lead.
3. Arrange for collection and distribution of mail, stores, pharmacy bags, cook-freeze food, dry goods etc. transportation of, between buildings and assisting with related tasks as and when required.
4. Ensuring daily maintenance of equipment and vehicles used by the team.
5. Organise, provide and assist with day to day business general messenger service, cleaning tasks, catering assistance, driving responsibilities and cleaning of vehicles.
6. Maintenance of staff records including sickness, weekly time sheets and liaise with the service lead.
7. Maintain and audit appropriate stocks of medical gases.
8. Reporting of maintenance faults to the Service Lead.
9. To be smart in appearance and ensure confidentiality relating to patients and staff.
10. Helping with any other duties as may reasonably be requested by the Service Manager relating to band.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
Our Porter/Transport Supervisors will be in some instances, first point of contact and as they are helping to provide a service, it is imperative that a professional, flexible and calm attitude is maintained at all times.
Dealing with staff at all levels will require a certain amount of patience and calmness, as they can be dealing with difficult situations. A sense of humour is required and you should be a team player.
Person Specification
Qualifictions / Training
Essential
11. Full Clean Driving Licence / 3 years driving experience
12. Experience of Road Traffic legislation
13. Experience of working with a schedule of work and ability to work at all levels and work colleagues on operational issues which may hinder team cohesiveness
14. Knowledge of Transport Services and Highway code
15. Knowledge of scheduled driving area
16. Good telephone skills
17. Able to drive vehicles A Luton sized vehicle
18. Ability to manage own time and initiative
19. Able to do simple arithmetic and follow simple instructions
20. Ability to maintain confidentiality
21. Professional Manner and of smart appearance
22. Team working - able to work as part of a team
23. Flexible attitude to working hours and a commitment to the job and meeting people
Desirable
24. No more than 6 points on driving licence
25. Any transport related training courses
26. Maintenance of vehicle qualifiction
27. Customer service experience
28. NHS Experience
29. Some medical terminology
30. Knowledge of hospital sites
31. Map reading skills
32. Basic IT skills - Excel and internet
33. Ability to use GPS systems