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Service Advisor Position at Exclusive Car Dealership
We are currently working with an exclusive car dealership that is looking to recruit an experienced Service Advisor to join their team.
As a Service Advisor, you will ensure the highest standards of courtesy and professionalism when interacting with customers and members of the public. Our client prides itself on delivering a consistently high standard of customer care at all times. With a high net worth customer base, you will require excellent customer handling skills, a confident approach to significant upsell opportunities, and excellent attention to detail.
Service Advisor Duties include:
1. Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
2. Advising on estimated costs of repairs and work to be undertaken
3. Selling additional products as appropriate to customers’ needs
4. Advising on timescales and collection arrangements
5. Producing job cards on in-house computer system
6. Updating customer and vehicle records
7. Documenting all warranty work in accordance with manufacturer policy
8. Preparation and completion of invoices
Requirements for this Service Advisor position:
1. At least 5 years’ experience working as a Service Advisor, preferably with a prestige brand
2. Full driving license
3. Confident in your approach, focusing on long-term customer retention
Service Advisor Package:
Basic up to £28,000
OTE circa £44,000
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